General Role Profile
• Requires specialized depth and/or breadth of expertise in own job family and broad knowledge of related job families
• Leads others to solve complex problems where significant initiative and independent judgement is required
• May lead functional Teams or projects
• Contributes to setting standards around which others will operate within Area of expertise
• Works independently, with guidance in only most complex situations
Knowledge
• Requires specialized knowledge and expertise in own job family and deep experience in integrating related job family knowledge
Business Acumen
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services
Problem Solving
• Works on complex assignments where significant initiative and independent judgement is required to search out appropriate course of action within the context of established goals and objectives
• Uses concepts and abilities of the skill to solve complex problems in creative and effective ways
Impact
• Makes decisions on a variety of matters consistent with established goals and objectives
• Selects methods and techniques for obtaining solutions
• May provide guidance to others
• Impacts the achievement of business, client, operational, program or product objectives
Leadership
• Manages projects and end to end programs with moderate resource requirements, risk and/or complexity
Influence and Partnership
• Communicates difficult concepts and negotiates with others to adopt a different point of view
• Converts technical information to compelling business context and advice