Support Engineer
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Before you apply
LocationSouth America
Typefull-time
DepartmentEngineering
Company size51–200 people
First seenSep 20, 2026 · 1mo ago
Verified live19h ago
At a glanceSummarised by Seekless from the posting.
Strong understanding of container technologies (Kubernetes, Docker) and cloud environments
Networking experience is a must-have and has become second nature
A knack for troubleshooting and a dedication to finding solutions
Excellent English written and verbal communication skills
A collaborative spirit and the ability to work effectively in a fast-paced, global team
Time Zone: GMT -5 to GMT -2
Skills
Kubernetes
Docker
South America
Full Time
Engineering
Join the Traefik Labs Support Team and Make a Difference!
Are you passionate about solving technical challenges and delivering exceptional customer experiences? Traefik Labs, a leading API Gateway and API Management solutions provider, is seeking to grow its team with talented Support Engineers.
What You’ll Do:
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Customer Champion: You’re the first line of defense for our customers. You handle support tickets and provide timely, effective solutions.
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Technical Problem Solver: Dive deep into complex issues, and work closely with our engineering team to reproduce and resolve problems.
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Product Innovator: Collaborate with our sales, solution architecture, and field engineering teams to understand customer needs and identify opportunities for product improvement.
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Knowledge Sharing: Contribute to our vibrant community by writing technical blog posts, creating documentation, and sharing your expertise.
What You’ll Need:
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Technical Proficiency: Strong understanding of container technologies (Kubernetes, Docker) and cloud environments. Networking experience is a must-have and has become second nature.
•
Problem-Solving Skills: A knack for troubleshooting and a dedication to finding solutions.
•
Communication Skills: Excellent English written and verbal communication skills to effectively interact with customers and team members.
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Teamwork: A collaborative spirit and the ability to work effectively in a fast-paced, global team.
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Time Zone: GMT -5 to GMT -2
Why Join Traefik Labs?
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Cutting-Edge Technology: Work with the latest API gateway and API management technologies.
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Global Impact: Contribute to a product used by organizations worldwide.
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Career Growth: Opportunities to advance your technical skills and career within a dynamic company.
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Collaborative Culture: Join a supportive and passionate team that values innovation and teamwork.
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Open Source Pioneer: Our flagship Open Source Ingress Controller Traefik boasts over 3.5 Billion Downloads and global usage. It has become an industry standard.
Apply Now