Patient Access Representative - RELIEF, Nights (11P-7:30A) - Cherry Hill ED
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Before you apply
SalaryNo pay range posted
LocationCamden County, NJ
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedOct 23, 2026 · 1w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Proficient with computer and Microsoft Office skills
Familiar with healthcare EHR applications i.e. EPIC, Cerner
Knowledge of medical terminology and/or third-party insurance coverage including managed care plans
Strong verbal and written communication and customer service skills
Meticulous attention to detail
Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned
Requests photo ID and insurance cards, scanning copies
Records complete and accurate demographic and insurance information
Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients’ insurance coverage and benefits including patient’s out of pocket liability
Ensures proper referral and authorizations are on file as needed
Communicates and collects out-of-pocket liability from patients at the time of service
Rotates assignment to all points of service areas within Patient Access (Outpatient Registration and Emergency Department)
Achieves individual and team performance metrics
Assures regulatory and compliance requirements are met
Completes all activities with adherence to departmental and institutional protocols
Skills
Microsoft Office
EPIC
Cerner
Phreesia
Number of Positions in Requisition
1
Job Details
11P-7:30A
Week 1: Tues & Sat
Week 2: Sun & Thurs
Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker’s comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required.
Job Description
•
Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
•
Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned
•
Requests photo ID and insurance cards, scanning copies
•
Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits, if appropriate. Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients.
•
Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients’ insurance coverage and benefits including patient’s out of pocket liability. Ensures proper referral and authorizations are on file as needed.
•
Completes all activities with adherence to departmental and institutional protocols
•
Assures regulatory and compliance requirements are met
•
Achieves individual and team performance metrics
•
Communicates and collects out-of-pocket liability from patients at the time of service
•
Rotates assignment to all points of service areas within Patient Access (Outpatient Registration and Emergency Department)
Requirements
Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner
Knowledge of medical terminology and/or third-party insurance coverage including managed care plans
Strong verbal and written communication and customer service skills
Meticulous attention to detail
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