At a glanceSummarised by Seekless from the posting.
Must have13
High School Diploma or equivalent required
Medical Assistant Certificate from an accredited education institution
Three years of work experience in venipuncture
Knowledge of computer/telephone support, preferably in a health care environment
Strong customer service background, preferably in health care environment
Excellent verbal communication skills
Competence with computer processing functions and other standard office equipment
Ability to manage and prioritize multiple tasks
Ability to calmly and professionally resolve customer issues with diplomacy and tact
Ability to work independently with minimal supervision
Strong organizational skills
Excellent verbal and written communication skills
Proficiency in computer processing functions and other standard office equipment
Nice to have1
California Certified Phlebotomy Technician (CPT) license a plus
Eligibility4
Must comply with OSHA, HIPAA, and office policies and protocols
Visual acuity to read a computer screen and paper documents; close and distance vision, peripheral vision depth perception, ability to adjust focus
Hearing acuity to converse with staff and customers in person and by phone
Ability to stoop, bend, kneel, reach with hands, and lift and move 10 pounds on a regular basis, and up to 25 pounds occasionally; ability to sit for hours at a time
Skills
computer processing functions
standard office equipment
electronic records
Benefits
401(k)
Health insurance
Dental insurance
Vision insurance
Paid time off
About the company
Medical Oncology Associates of San Diego is a proud partner of One Oncology’s network of the nations leading oncology practices.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
Multi physician oncology practice seeking an experienced back office Medical Assistant capable of multi-tasking and providing compassionate patient care with a smile to add to our team. Must be able to perform in a busy environment, able to prioritize and re-prioritize as day progresses.
Travel may be required.
Responsibilities/Essential Functions:
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Ensure patient satisfaction by providing excellent patients services. Addresses patients with a compassionate, friendly and caring attitude.
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Rooms patients, accurately collect and records patients’ vital statistics, allergies, medications and concerns.
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Prepares exam rooms, stocks and maintains supplies and equipment, keeping the rooms neat and clean.
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Effectively assists with prescriptions refill requests.
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Triage messages, routes and relays information to staff, providers, and patients in a timely manner.
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Maintains detailed notes in patients’ electronic records.
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Maintains a high level of confidentiality for patients in accordance to HIPAA standards.
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Effectively maintains a professional demeanor with patients, staff, and physicians at all times.
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Back up infusion room medical assistant duties (venipuncture, injections, vitals, etc.).
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Effectively performs other duties as assigned
Experience, Qualifications, Education
•
High School Diploma or equivalent required.
•
Medical Assistant Certificate from an accredited education institution.
•
California Certified Phlebotomy Technician (CPT) license a plus.
•
Three years of work experience in venipuncture.
•
Must comply with OSHA, HIPAA, and office policies and protocols.
•
Knowledge of computer/telephone support, preferably in a health care environment.
•
Strong customer service background, preferably in health care environment.
•
Excellent verbal communication skills.
•
Competence with computer processing functions and other standard office equipment.
•
Ability to manage and prioritize multiple tasks.
•
Ability to calmly and professionally resolve customer issues with diplomacy and tact.
•
Ability to work independently with minimal supervision.
•
Strong organizational skills.
Required Knowledge, Skills, and Abilities
•
Excellent verbal and written communication skills.
•
Proficiency in computer processing functions and other standard office equipment.
•
Ability to effectively manage and prioritize multiple tasks.
•
Ability to calmly and professionally resolve issues with diplomacy and tact.
•
Ability to work independently with minimal supervision.
•
Strong organizational skills.
•
Visual acuity to read a computer screen and paper documents; close and distance vision, peripheral vision depth perception, ability to adjust focus.
•
Hearing acuity to converse with staff and customers in person and by phone.
•
ability to stoop, bend, kneel, reach with hands, and lift and move 10 pounds on a regular basis, and up to 25 pounds occasionally; ability to sit for hours at a time.