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WE
Wexinc

Customer Service Support 2 Hourly

Salary$16 – $19/hr
LocationUS - Remote
Work moderemote · United States
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedOct 8, 2026 · 4d ago
Verified live3h ago
At a glanceSummarised by Seekless from the posting.
Must have5
Effective and professional verbal and written skills
Ability to work independently and manage volatile workload environment
Critical thinking and problem-solving skills
Flexibility and team player, strong reliability
Prior related experience in a related environment
Benefits
Health insurance
Dental insurance
Vision insurance
Retirement savings plan
Paid time off
Health savings account
Flexible spending accounts
Life insurance
Disability insurance
Tuition reimbursement
About the Team/Role
WEX Inc, is seeking a top-notch Client Pay Specialist 1 to support our Corporate Payments line of Business with client needs via phone.
How you’ll make an impact
•
Professionally and accurately process payments over the phone and manage customer service issues/needs utilizing our various online support tools and processes.
•
Self-manage their workload and show proactive communication and problem-solving skills, while also keeping a professional approach with excellent verbal and written skills.
•
Make timely outbound phone calls to businesses to process credit card payments over the phone.
•
Manage inbound phone calls and customer service emails with various payment processing issues/needs.
•
Update directory accounts as needed to supplement efficient payment processing.
•
Manage on-going relationships of clients’ needs, including refund processing, payments review, and following up on unprocessed credit card transactions to problem solve and find resolutions on billing needs.
Experience you’ll bring
•
Effective and professional verbal and written skills
•
Ability to work independently and manage volatile workload environment
•
Critical thinking and problem-solving skills
•
Flexibility and team player, strong reliability
•
Prior related experience in a related environment
Legal
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX’s total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX’s comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the “About Us” section.Pay Range: $16.30 - $19.00
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