Role and responsibilities
•Monitors and Analyze the machine performance indicators at the Customers site by using standard reporting tooling.
•Ensures required technical and administrative documentation is completed in a clear, concise and timely manner. Informs all parties affected by assignments of progress/problems in a timely manner.
•Machine Performance related issues are being addressed and coordinated until solved to ensure that the machine performance target(s) criteria are met.
•Monitor Availability/Reliability/XLD KPI with consolidated analysis report to drive performance to target and proactively engage site operation and customers.
•Regularly reports the machine performance towards the Customer and Veldhoven through TOP X bucketing analysis and connect with WS PL to drive solution plan with Central.
•Solution Golden package preparation and implantation ,Makes plans in cooperation with the Customer to actively implement Solutions it terms of Patches, FCA, FCO,s etc in order to optimize the machine performance.
•Makes sure that every Down longer then 4 hours is being evaluated and that a Long Down Report is send to Veldhoven for WW evaluation.
•Wrap up bi-weekly XLD intake post follow up action to drive close loop XLD improvement action with Central.
•Recommends Return Of Investments proposals to the Customer for applicable solutions.