At Nymbus, the Product Operations (Shipper) role is the delivery and quality owner in our squad triad model.
You are responsible for ensuring working software reaches production reliably and meets the quality bar. Working within a dedicated squad alongside a Builder (who owns product intent, specification, and implementation) and an Architect (who owns system design and technical integrity), you own the ship — from validation through release. You operate with an AI-first mindset, leveraging tools like Kiro and Claude to accelerate testing, quality assurance, and deployment workflows.
This is not a traditional QA or release manager role. You are a full-stack delivery professional who defines acceptance criteria, automates validation, manages releases, monitors production health, and drives operational excellence using AI-assisted workflows. You own the “how it gets to production” and the “how we know it works.”
You operate as one-third of a high-autonomy squad:
Shipper (This Role): Owns delivery, quality assurance, release management, and operational readiness. You are the person who ensures what gets built meets quality standards, passes validation, and reaches production reliably.
Builder (Your Partner): Owns product intent, specification, and implementation. The Builder is the primary creator — designing system behavior, authoring specs, and iterating with AI tools to produce working software. You collaborate daily on acceptance criteria, testability, and definition of done.
Architect (Your Partner): Owns system design, technical integrity, and cross-squad consistency. The Architect ensures solutions are scalable, maintainable, and aligned with platform architecture. You collaborate on deployment strategy, observability, and operational requirements.
Together, the triad owns outcomes end-to-end — from problem definition through production operation.