At a glanceSummarised by Seekless from the posting.
Must have4
Minimum Higher Nitec or Nitec with Module in IT and fundamental knowledge in Network
Capable of understanding and implementing procedures and instructions given in operations manual
Strong team player with ability to collaborate and willingness to support others
Strong communications skills and ability to resolve issues or inquiries effectively
Eligibility2
Able to work rotational shifts: 1st Shift (08:00 - 20:00 hours) & 2nd Shift (20:00 - 08:00 hours)
Should be ready to work primarily at Woodlands Checkpoint, may also be assigned to Tuas checkpoint in the future on a rotational basis
Skills
Network
Benefits
Training
Shift allowance
Performance bonus
About the company
You will be part of a team in a security firm specializing in supplying the latest security surveillance systems to the Asia Pacific region. Our client has gained a remarkable reputation for their high-performance equipment and comprehensive after-sales technical services.
Responsibilities
As a Network Technician, you will be responsible for the following :-
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Be a part of Network Maintenance standby duty rotation that is assigned by the Team Lead.
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Achieve the Service Level Agreement (SLAs) set for resolving single faulty cases. Meet these SLAs to maintain high level service quality.
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Provide 1st Level on-site Network Support to end-users.
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Attend to daily customers’ issues reported when not on standby.
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Perform routine tasks to ensure the network’s stability and prevent potential issues.
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Identify and resolve issues related to network.
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Manage the allocation of Media Access Control (MAC) and Internet Protocol (IP) addresses to devices on the network.
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Responsible for the patch management of network systems and devices to ensure security and optimal performance.
Requirements
•
Minimum Higher Nitec or Nitec with Module in IT and has fundamental knowledge in Network.
•
Capable to understanding and implement procedures and instructions given in operations manual.
•
A strong team player with the ability to collaborate and willingness to support others.
•
Have strong communications skills and ability to resolve issues or inquiries effectively.
•
Able to work rotational shifts: 1st Shift (08:00 - 20:00 hours) & 2nd Shift (20:00 - 08:00 hours).
•
Successful applicants for this position should be ready to work primarily at Woodlands Checkpoint. However, they may also be assigned to work at Tuas checkpoint in the future on a rotational basis.
Benefits
•
You will be trained to install, monitor, and troubleshoot network equipment.