Senior Solutions Architect - US Remote
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Before you apply
SalaryNo pay range posted
LocationFlorida Remote Work; Tennessee Remote Work; Missouri Remote Work; New Jersey Remote Work; Vermont Remote Work; Virginia Remote Work; Indiana Remote Work; Kentucky Remote Work; West Virginia Remote Work; Wisconsin Remote Work; Maryland Remote Work; Massachusetts Remote Work; Michigan Remote Work
Work moderemote · United States
Typefull-time
SenioritySenior
DepartmentNorth America Solutions Deployment and Integrations
Company size10,000+ people
PostedOct 12, 2026 · 3w ago
Verified live5d ago
At a glanceSummarised by Seekless from the posting.
Fundamental troubleshooting skills
Work with minimal supervision
General software and IP network debugging skills
Problem solver
Coordinates and implements customer installation activities in a time-sensitive manner
Elicits customer requirements and can communicate technical details in verbal and written form to all levels of organization
Understands Public Safety customer environments for product security and reliability
Delivers solutions within the context of a defined product, standard interfaces, and limited flexibility
Installs, Integrates, Deploys, and Delivers defined solutions
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
The North America Solutions Deployment and Integrations team delivers public safety applications to 911, Police, Fire, and EMS agencies. Products include Computer Aided Dispatch, Records Management Systems, Integration with Radio Systems, Call Handling equipment, Reporting applications, and Fire Station Alerting systems. The Solution Architect understands the core product being deployed and integrates and delivers interfaces within the larger customer’s enterprise network.
Job Description
This is a remote position and candidates can live anywhere in the US.
The Solution Architect is the field engineer responsible for taking projects from Sales to Service including the deployment of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems. The Solution Architect will own the project scope and the interfaces to be deployed. The Solution Architect works within a project team, has direct customer interaction, and collaborates closely with the project manager to ensure successful project completion within the constraints of Schedule, Scope, and Cost. The Solution Architect documents the project with standard required deliverables to communicate task status and completion. The Solution Architect works with customer requirements and the interface development team while continually striving for standardization and reuse. The candidate must demonstrate fundamental troubleshooting skills and work with minimal supervision.
Responsibilities:
•
Coordinates and implements customer installation activities in a time-sensitive manner.
•
Elicits customer requirements and can communicate technical details in verbal and written form to all levels of organization.
•
Understands Public Safety customer environments for product security and reliability.
•
Delivers solutions within the context of a defined product, standard interfaces, and limited flexibility.
•
General software and IP network debugging skills are critical. Must be a Problem solver.
•
Installs, Integrates, Deploys, and Delivers defined solutions.
•
Identifies product defects and monitors resolution from engineering to customer acceptance.
•
Tracks billable hours for projects worked and completed.
•
Train new team members as required for this position.
•
Travel to customers as needed for this position.