Manager, eShop - Publisher Developer Relations
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Before you apply
Salary$121k – $218k
LocationRedmond, WA, Redmond, WA
Work modehybrid
Typefull-time
SenioritySenior
Experience6+ yrs
Department6565 - Publisher & Dev Relations
Company size5,001–10,000 people
PostedApr 2, 2026 · 7mo ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on Apr 2, 2026
At a glanceSummarised by Seekless from the posting.
6 years of digital operations experience
1-2 years of management experience
Ability to work with, present to and influence senior leadership
Excellent English/Japanese bilingual skills (verbal and written) for bilingual positions
Experience with cross-functional teams and strategic planning processes
Strong Microsoft Office proficiency, including Excel and PowerPoint
Experience with standard analytics tools and packages, such as Google Analytics or Tableau
Video Games industry experience a plus
Bilingual abilities in Japanese is a plus
Familiarity with Japanese business practices preferred
PMP certification desired
Applicants must be legally eligible to work in the United States to be considered
Visa sponsorship is not available for this role
Skills
Microsoft Office
Excel
PowerPoint
Google Analytics
Tableau
Benefits
Medical
Dental
Vision
401(k)
Paid time off
Nintendo of America
About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.
We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.
DESCRIPTION OF DUTIES
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Plans and aligns with leadership on strategic direction of digital operations business.
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Defines and ensures operational best practices to ensure quality customer experience for all digital initiatives.
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Leads the strategy for day-to-day games release operations for Nintendo eShop including tracking, planning, and execution.
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Manages and drives deliverables for content management tools with Nintendo Company Limited (NCL) counterparts and system development teams.
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Communicates across internal and external project team members, stakeholders and NCL.
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Provides overall direction and manages the team to maximize productivity, optimize workflows, and ensure timely releases.
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Establish and manage goals, objectives and metrics for the function and team.
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Develop team members to execute on their line of business independently.
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Develops and drives QA protocols and product release process for all content released in eShop.
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Manages backend and setup processes for product and feature launches.
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Ensures issues are identified, tracked, reported and resolved in timely manner including root cause analysis.
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Ensures the quality of deliverables conforms to Nintendo of America (NOA) standards (legal, tax, finance, etc.).
SUMMARY OF REQUIREMENTS
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6 years of digital operations experience.
•
1-2 years of management experience.
•
Ability to work with, present to and influence senior leadership.
•
Excellent English/Japanese bilingual skills (verbal and written) for bilingual positions.
•
Experience with cross-functional teams and strategic planning processes.
•
Strong Microsoft Office proficiency, including Excel and PowerPoint.
•
Experience with standard analytics tools and packages, such as Google Analytics or Tableau.
•
Video Games industry experience a plus.
•
Bilingual abilities in Japanese is a plus
•
Familiarity with Japanese business practices preferred
•
Undergraduate degree in a related field, or equivalent experience.
•
PMP certification desired.
Legal
Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.
This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.
Benefits
This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.
Pay Range:
$120,900—$217,650 USD