Field Service Leader SSA
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Before you apply
LocationJohannesburg
Work modeon-site
Typefull-time
SeniorityLead
DepartmentField Services
Company size10,000+ people
PostedNov 3, 2026 · 5d ago
Verified live14h ago
At a glanceSummarised by Seekless from the posting.
Lead complete field resource management efforts
Implement Operation Safety Policy Instructions, conduct field work in compliance with OSHA and applicable regulations
Collaborate with Steam Power Sourcing team to identify and develop internal and external strategic partners
Ensure all team members are trained and compliant on processes, tools, methods
Provide long range planning of outages and resource needs
Process oversight of customer fulfillment activities such as billing, cost tracking, project controls
Provide Outage Readiness oversight & process control
Ensure Readiness to Serve & Emergent response readiness
Create and adapt solutions to execute business objectives
Work with Region teams to align global strategy
Collaborate with functional leadership teams to ensure alignment of objectives
Develop and deliver business plans for specific service line opportunities
English proficiency required
Implement Daily management strategies to support essential responsibilities
Ensure compliance with Immigration and customer site access requirements
Ability and willingness to work holidays, weekends and overtime as required by field assignments
Job Description Summary
This role will be tasked to lead the field services activities for the region and is responsible for staffing, training and development of field service work force to support our outage and field service activities in the region.
The role will take full responsibility for reporting the Key Performance Indicators (KPIs), bowlers and lean improvement, viable cost management, development of the right skills for the region, resource deployment, outage end-to-end success and safety leadership, tooling and support in developing the growth of our field service activities.
Job Description
Key Responsibilities
•
Lead complete field resource management efforts with On Site Service Leader, Field Service Coordinator, and Logistics Coordinator
•
Implement Operation Safety Policy Instructions, conduct field work in compliance with OSHA and applicable regulations, and encourage good employee safety practices
•
Collaborate with Steam Power Sourcing team to identify and develop internal and external strategic partners and opportunities
•
Ensure all team members are trained and compliant on the processes, tools, methods and are available to support Field Services activities in the region
•
Provide long range planning of outages and resource needs to support business planning & associated Key Performance Indicators (KPIs)
•
Ensure compliance with Immigration and customer site access requirements
•
Process oversite of customer fulfillment activities, such as billing, cost tracking, project controls, and Purchase Request (PR) & Purchase Order (PO) processing.
•
Provide Outage Readiness oversite & process control such as Outage End-to-End, Readiness, Closeout, etc.
•
Ensure Readiness to Serve & Emergent response readiness for the region.
•
Create and adapt solutions to execute business objectives based upon organizational strategies in an identified Service Line
•
Work with Region teams to align global strategy, based on key industry segments drivers by working closely with global functions and regional teams.
•
Collaborate with functional leadership teams to ensure alignment of objectives
•
Develop and deliver business plans for specific service line opportunities; drive the operationalization of such plans
•
Ability and willingness to work holidays, weekends and overtime as required by field assignments.
•
English proficiency required
•
Implement Daily management strategies to support essential responsibilities.
Required Qualifications