At a glanceSummarised by Seekless from the posting.
Must have6
BA degree in Accounting, Finance, Business Administration or any relevant field
Experience of minimum 4 years in a similar role
Proficiency in English and Arabic with excellent verbal and written communication skills
Knowledgeable in reporting and monitoring with remarkable attention to details
Effective decision making and problem-solving skills
Strong ability to listen to customers and negotiate solutions
Skills
OnGuard
Benefits
Competitive salary
Vacation days
Responsibilities
Rentokil Boecker® Junior Credit Controller is held accountable for the below job responsibilities:
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Submitting all invoices with proper documentation (service reports, breakdowns) via email to customers at the beginning of each month
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Negotiating payment plans with customers and setting payment terms and condition accordingly
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Maintaining debt records, conducting regular analysis of the credit-control system and implementing changes as needed to reduce bad debts.
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Analyzing and monitoring all assigned aged debtors in order to reduce outstanding debt and ensuring prompt action is taken for non-payment or continued late payment
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Overseeing and initiating collection calls with concerned parties and account holders in order to resolve all outstanding customers debts / billing issues on these complex accounts.
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Performing customer accounts reconciliation on a monthly basis and sharing outstanding balance with customers where required.
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Recording all debtors’ communications, payment plans, disputes on OnGuard and ensuring dashboards and tracker sheets are updated on daily basis
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Following up on overdue invoices and payments and implementing company collections procedures as necessary
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Reporting outstanding debt accounts and payment issues to management on a weekly basis
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Reviewing credit notes or additional billings and negotiating payment plans with debtors where required.
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Managing the service suspension process for the recovery of debt, actively chasing aged debt and taking the lead in reviewing debtor key accounts.
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Preparing proposals for delinquency accounts where legal action may be required, and reporting account disputes for Finance management to advise on appropriate actions.
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Providing continuous coaching and support to the credit control teams to achieve departmental goals and collection targets.
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Supporting the team by training new joiners on collection systems (OnGuard), processes and procedures.
Requirements
•
BA degree in Accounting, Finance, Business Administration or any relevant field
•
Experience of minimum 4 years in a similar role
•
Proficiency in English and Arabic with excellent verbal and written communication skills
•
Knowledgeable in reporting and monitoring with remarkable attention to details.
•
Effective decision making and problem-solving skills
•
Strong ability to listen to customers and negotiate solutions