○ Act as the key Finance Business Partner to the COO and senior Operations leadership team, providing strategic insight, robust challenge and commercial support to drive business performance and informed decision making.
○ Lead the financial planning, forecasting and analysis of claims performance across Unum’s product portfolio, translating complex data into meaningful insights that influence operational and financial outcomes.
○ Develop and maintain cost and resource models that improve financial transparency, support planning decisions and identify opportunities to enhance efficiency across Operations.
○ Partner with stakeholders across Finance, Actuarial and Operations to evaluate investment and transformation initiatives, building compelling business cases and measuring the impact of change.
○ Act as the central point of coordination for claims forecasting, working closely with actuarial experts to ensure key assumptions and financial inputs are robust and aligned.
○ Oversee the production and continuous enhancement of claims management information, identifying trends, risks and opportunities that support better business decisions.
○ Drive improvements in forecasting methodologies, reporting capabilities and analytics, helping the business leverage data and technology more effectively.
○ Lead, coach and develop a high-performing team, creating an environment focused on accountability, collaboration, continuous improvement and career development.
○ Build strong relationships across the wider business, influencing senior stakeholders and helping shape strategic priorities through trusted financial partnership.
○ Play an active role in embedding strong governance, risk management and regulatory compliance, including Consumer Duty, Treating Customers Fairly, Conduct Risk and Solvency II requirements.