Account Coordinator – MSP/VMS
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Before you apply
LocationPH PSG, HQ
Also inMakati; Alabang; EXXA Tower Bridgetown; SM North EDSA
Work modehybrid
Typefull-time
SeniorityEntry
Experience1+ yrs
Company size30+ people
PostedSep 30, 2026 · 1mo ago
Verified live13h ago
At a glanceSummarised by Seekless from the posting.
Minimum 1 year of experience in account coordination, staffing operations, recruitment support, administrative operations, or a related role supporting the US market
Hands-on experience working in an MSP/VMS environment
Healthcare staffing experience
Strong organizational and time-management skills
Excellent attention to detail when handling submissions, credentials, and client documentation
Strong written and verbal English communication skills
Ability to collaborate with multiple stakeholders across different time zones
Proficiency in Google Workspace or Microsoft Office
Ability to work effectively in a fast-paced, deadline-driven environment
Strong sense of ownership, urgency, and accountability
Skills
Salesforce
VMS
Google Workspace
Microsoft Office
Benefits
Competitive salary
Performance bonuses
Hmo coverage
Early regularization
Hybrid setup
Privacy Notice
We, at PSG Global Solutions, INC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, INC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, INC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date.
Before proceeding with your application, please review our Candidate Privacy Notice to understand how we collect, use, store, and protect your personal data in connection with the recruitment process.
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Job Description:
About the Role
We are seeking a highly organized and proactive Account Coordinator – MSP/VMS to support the day-to-day operations of our US client. This role connects clients, Account Managers, recruiters, providers, and internal teams to ensure job orders, submissions, interviews, credentialing, and assignments progress efficiently.
Key Responsibilities
Account & Operational Support
•
Manage the lifecycle of client job orders, including opening, updating, placing on hold, and closing positions in Salesforce and VMS platforms.
•
Review job requirements and maintain accurate listings, rates, and account information.
•
Process name clears, candidate submissions, worker packets, and formal presentations.
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Review submissions for completeness, accuracy, and compliance with client requirements.
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Partner with Account Managers to validate bill rates, markups, margins, and account requirements.
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Maintain trackers covering job orders, submissions, interviews, credentialing, and assignments.
MSP/VMS Operations
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Manage job orders, candidate profiles, submissions, and assignment updates across multiple VMS platforms.
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Monitor portal notifications and respond to new, updated, held, or closed requirements.
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Prepare and submit complete candidate and worker packets based on client specifications.
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Track credentialing, compliance, and assignment requirements to support timely placements.
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Maintain consistent and accurate information across VMS, CRM, ATS, and internal systems.
Client & Candidate Support
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Serve as a key point of contact among clients, Account Managers, recruiters, candidates, providers, and support teams.
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Facilitate interviews and ensure timely follow-ups between clients and recruitment teams.
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Communicate job order changes, interview updates, assignment statuses, and other time-sensitive information.
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Provide account coverage when Account Managers or team leads are unavailable.
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Work with US and international teams across different time zones to keep hiring activities on track.
Reporting & Quality
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Maintain accurate documentation, trackers, and system records.
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Monitor submission and candidate pipeline activity and escalate delays or issues when necessary.
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Ensure account activities meet client, compliance, and quality standards.
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Provide timely reports and updates on job orders, submissions, interviews, credentialing, and placements.
Qualifications
•
Minimum 1 year of experience in account coordination, staffing operations, recruitment support, administrative operations, or a related role supporting the US market.
•
Required: Hands-on experience working in an MSP/VMS environment.
•
Required: Healthcare staffing experience.
•
Strong organizational and time-management skills.
•
Excellent attention to detail when handling submissions, credentials, and client documentation.
•
Strong written and verbal English communication skills.
•
Ability to collaborate with multiple stakeholders across different time zones.
•
Proficiency in Google Workspace or Microsoft Office.
•
Ability to work effectively in a fast-paced, deadline-driven environment.
•
Strong sense of ownership, urgency, and accountability.
What We Offer
•
Competitive salary package + performance bonuses
•
HMO coverage
•
Early regularization opportunities
Enjoy a Hybrid Setup — 3 days onsite per week in any PSG Workspaces: Makati, Alabang, EXXA Tower Bridgetown, SM North EDSA
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