Nordic Speaking - Customer Service iGaming in Malta - Relocation Included
Salary€26k – €26k
LocationGermany
Work modehybrid
Typefull-time
DepartmentNoah
Company size1,001–5,000 people
First seen1w ago
Last seen1d ago
About the role
Join Next Job Abroad as a Nordic Speaking Customer Service Representative in the exciting world of iGaming based in beautiful Malta. This is a golden opportunity for those who are passionate about delivering exceptional customer support and who thrive in a vibrant, international environment. You will be the voice of our company, helping our Nordic-speaking players with their inquiries and ensuring they have an outstanding gaming experience. With our comprehensive relocation package, you can make this dream job a reality while enjoying everything Malta has to offer!
Responsibilities
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Assist Nordic-speaking players via live chat, email, and phone, providing top-tier customer service.
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Address and resolve customer inquiries regarding their gaming accounts and promotions.
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Ensure a swift and effective resolution of any technical issues faced by players.
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Document customer interactions accurately and thoroughly.
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Work collaboratively with team members and other departments to enhance player satisfaction.
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Stay knowledgeable about gaming products and industry trends to effectively assist customers.
Requirements
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Fluent in a Nordic language (Swedish, Danish, Finnish, or Norwegian) and proficient in English; additional languages are a plus.
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Experience in customer service, with a preference for roles in the iGaming industry.
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Excellent verbal and written communication skills.
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Able to work well under pressure in a fast-paced environment.
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Strong problem-solving skills with a focus on customer satisfaction.
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Familiarity with CRM software and customer support tools is desirable.
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Willingness to relocate to Malta and adapt to living in a new culture.
Benefits
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Career growth opportunities in a renowned iGaming company.
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International & diverse work environment.
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Competitive performance bonuses.
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Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
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Hybrid working setup.
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Yearly salary €26.000 excluding bonuses.
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Health care benefits and numerous other discounts.
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Fully paid training by certified instructors.
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State of the art premises, providing a great working environment with relaxing break areas.
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Special events as well as community & social responsibility initiatives.
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Work for a **Great Place to Work-**Certified Company.
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Relocation package (reviewed case by case)
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This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!