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T-
T-Mobile

Mobile Associate, Store in Store - Retail Sales

LocationOrem, Utah
Work modeon-site
Typefull-time
SeniorityEntry
EquityIncluded
Company size10,000+ people
PostedOct 7, 2026 · 5d ago
Verified live3h ago
At a glanceSummarised by Seekless from the posting.
Must have17
High School Diploma/GED
Communication
Relationship Building
Customer Education
Sales
Customer Communications
Customer Satisfaction Management
Product Knowledge
Leadership
Customer Referrals
Sales Prospecting
Sales Techniques
Consultative Selling
Customer Service
Customer Engagement
Coaching
Customer Needs Identification
Nice to have1
6 months of customer service and/or sales experience, retail environment
Eligibility2
At least 18 years of age
Legally authorized to work in the United States
Benefits
Stock grant
Employee stock purchase plan
401(k)
Financial coaching
Benefits
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
About the role
Job Overview
About the company
The secret to our success is an Un-carrier culture built on our obsession with creating extraordinary experiences—both for our people and for our customers. Your mission: bring your full self to work each day.
That’s where you come in.
Store-in-Store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, bringing energy, passion, and expertise to every customer interaction. This team excels in a high-traffic environment where technology constantly evolves, and customer needs change. Whether you’re educating, demonstrating, or recommending solutions, if you’re happy to provide outstanding experiences and help customers stay connected to what matters most apply now!
Job Responsibilities:
•
Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile’s warehouse/club member benefits.
•
Complete training on the T-Mobile store-in-store experience, new skills, products, and processes, and knowledge of systems and reference resources. You will continuously learn and improve your skills to provide the best possible experience for our customers! Will perform skills practicing, knowledge sharing, and store operations.
•
At T-Mobile, we are passionate about providing excellent customer experiences, being friendly, and engaging with customers. We can connect on a personal level, match the pace of the customer, establish rapport, trust, and loyalty with every interaction. As a member of our team, you are committed to providing exceptional service, and to exceeding customer expectations. You will proactively attract potential customers to further drive sales activity in your location. You can follow up with customers, collect referrals, handle Be Back processes, and form relationships with new and existing customers.
Education and Work Experience:
•
High School Diploma/GED (Required)
•
6 months of customer service and/or sales experience, retail environment. (Preferred)
Skills:
•
Communication (Required)
•
Relationship Building (Required)
•
Customer Education (Required)
•
Sales (Required)
•
Customer Communications (Required)
•
Customer Satisfaction Management (Required)
•
Product Knowledge (Required)
•
Leadership (Required)
•
Customer Referrals (Required)
•
Sales Prospecting (Required)
•
Sales Techniques (Required)
•
Consultative Selling (Required)
•
Customer Service (Required)
•
Customer Engagement (Required)
•
Coaching (Required)
•
Customer Needs Identification (Required)
•
At least 18 years of age
•
Legally authorized to work in the United States
Travel:
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