Client Service Officer
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Before you apply
LocationVolta VisionFund Branch, Ghana
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedNov 3, 2026 · 4d ago
Verified live2h ago
At a glanceSummarised by Seekless from the posting.
Identify prospective borrowers and promote VISIONFUND GHANA products
Assess borrowers' business operations through visits and analysis
Liaise with Client Service Manager to provide pre-credit and business training
Ensure pre and post draw-down conditions are met
Facilitate timely disbursement of loans
Monitor borrowers' business operations to ensure timely loan repayment
Report in writing within 48 hours any anomalies or major challenges
Prepare weekly, monthly, quarterly and annual reports
Provide timely information on competitors, products and services
Assist in review of credit policies and operational guidelines
Facilitate marketing of clients' products
Be actively involved in all spiritual activities of the Institution
Local applicants only
About the company
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Responsibilities
Key Responsibilities:
• Identify prospective borrowers and promote VISIONFUND GHANA products to them;
• Assess borrowers’ business operations through visits to clients, analysis of management /financial accounts submitted by clients and other relevant information;
• Liaise with the Client Service Manager to provide pre-credit and business training to clients;
• Ensure that pre and post draw-down conditions are met by clients before and after loan disbursement;
• Facilitate timely disbursement of loans to clients; • Monitor borrowers’ business operations to ensure timely loan repayment;
• Ensure that the operational control system for credits are adhered to and implemented;
• Report in writing within 48 hours on return from the field, any anomaly or major challenge observed and any pertinent information on clients and their businesses;
• Prepare weekly, monthly, quarterly and annual reports.
• Regularly provide timely information on competitors, products and services necessary for product development and innovation;
• Assist in the review of credit policies and operational guidelines of the organisation;
• Facilitate the marketing of clients’ produce/products;
• Be actively involved in all spiritual activities of the Institution;
• Perform any other duties that will be assigned to you by your Supervisor or his/her designee.
Requirements
Applicant Types Accepted:
Local Applicants Only