· Serve as the primary day-to-day contact for the client, managing key relationships and ensuring seamless communication across all stakeholders.
· Lead the strategic planning, development, and execution of the client’s partnership and hospitality programmes to ensure all activations deliver against commercial and brand objectives.
· Oversee the end-to-end delivery of multiple premium hospitality experiences, including logistics, guest communications, gifting and collateral, supplier and venue management, HSSE, and on-site execution.
· Drive partnership strategy implementation, ensuring all contractual rights and assets are fully leveraged to maximise value and performance.
· Lead the creation and management of annual partnership plans, activation calendars, and status trackers.
· Oversee budget management, including forecasting, supplier negotiation, cost control, and reconciliation, ensuring financial accuracy across all projects.
· Manage and mentor Account Managers and Executives, providing direction, feedback, and professional development support.
· Produce and present post-event reports and performance evaluations, incorporating data, insights, and recommendations for future optimisation.
· Provide strategic input and support to the Senior Account Director on long-term client growth, renewal discussions, and commercial opportunities.
· Represent Right Formula at events and client meetings, embodying the agency’s values and commitment to excellence.