· Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
· Must successfully pass an audition and/or character training for this role
· Must be at least 16 years of age to comply with PA Child Labor Laws
· Must be able to obtain a Performance Work Permit, as per PA State Laws before rehearsing or performing
· Ability to work flexible schedule, including evenings, weekends, and holidays
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Ability to attend rehearsals and character trainings
· Ability to work 20+ hours per week, when needed
· Must have reliable transportation to and from work for your scheduled shift
· Must comply with all grooming standards, uniform and/or costume requirements
· Ability to immerse in role and remain in character in all guest facing areas
· Must possess strong cardio endurance, physical story-telling abilities, and performance energy
· Must be playful, outgoing, friendly, and convey a positive, guest-centric attitude
· Must possess effective verbal and non-verbal acting and communication skills
· Ability to follow direction, multi-task, and work as part of a fast-paced team
· Ability and desire to participate in delivering successful and high-quality events
· Ability to stand, walk, and remain on feet for majority of the workday
· Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
· Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more
· Frequent exposure to outdoor and indoor areas of the park, including aquatics areas
· Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
· Ability to perform in costumes that may have limited sight lines
· Subject to frequent interruptions, changing priorities, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments