Recovery Support Specialist
SalaryNo pay range posted
LocationSpringfield, Massachusetts, United States
Work modeon-site
Typefull-time
SeniorityEntry
Experience1–2 yrs
DepartmentOperations
Company size201–500 people
PostedApr 8, 2026 · 6mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Ability to remain awake and alert during all working hours
Knowledge of or willingness to be trained in observing UDS and medication self-administration procedures
CPR certification required (or must be obtained within 30 days of hire)
Clear communication skills with clients, co-workers, and supervisors
Basic computer literacy for documentation and reporting
Strong organizational and time management abilities
Ability to follow directives and complete tasks thoroughly
Self-motivated, goal-oriented, and capable of working independently or as part of a team
Maintains professional boundaries and ethical conduct at all times
Positive attitude and high emotional resilience
A minimum of 1-2 years of experience in a behavioral health, addiction recovery, or residential care setting preferred
Knowledge of Joint Commission requirements preferred
Driving eligibility under company insurance policy to operate a company vehicle
Benefits
Health insurance
Retirement plans
Disability coverage
Paid time off
Professional development
Recovery Support Specialist (RSS)
Boca Recovery Center Website
Location: On Site - Springfield, MA
Department: Operations
SHIFT : Full Time - 1st, 2nd, and 3rd.
Reports to: DOO
Salary: Competitive, based on experience and qualifications
About Boca Recovery Center
Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.
Position Overview
Recovery Support Specialist (RSS) plays a critical role in supporting the daily operations of the Housing Department and ensuring the safety, structure, and well-being of clients within a residential setting. The ideal candidate will be compassionate, dependable, and capable of maintaining a therapeutic environment conducive to recovery.
Requirements
Key Responsibilities
Responsibilities
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Client Monitoring & Support
•
Driving Eligibility (Company Vehicle Use): This position requires approval under our company insurance policy to operate a company vehicle. Candidates must have a driving history that meets our insurance requirements.
•
Attend to the day-to-day operations of the Housing Department.
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Supervise all client activities and ensure adherence to the daily schedule.
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Make routine rounds and document appropriately.
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Provide immediate support for client concerns and ensure their immediate needs are addressed.
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Redirect clients respectfully when necessary to maintain order and safety.
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Observe and conduct Urine Drug Screens.
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Observe self-administration of client medications and document in Medication Observation Records (MORs).
Communication & Documentation
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Communicate all client concerns clearly and document as required.
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Report all adverse client behaviors and emergent situations in a calm and organized manner.
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Document all unsafe conditions and communicate necessary repairs to the Lead RSS.
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Maintain accurate shift reports and other required documentation.
Facility Maintenance & Safety
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Ensure the physical residence is maintained per State of Massachusetts Department of Health standards.
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Uphold company operational systems including cleanliness of residential and clinical buildings.
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Identify and report any unsafe conditions or needed repairs promptly.
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Team Collaboration & Training
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Work cohesively with all departments to ensure client safety and care.
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Assist in training new RSS staff.
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Communicate department needs to the Administrator.
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Attend all scheduled meetings and training sessions.
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Facilitate client groups under the supervision of the Administrator and Director of Substance Abuse Counseling Services.
Qualifications / Required Experience
•
A minimum of 1-2 years of experience in a behavioral health, addiction recovery, or residential care setting preferred.
•
Ability to remain awake and alert during all working hours.
•
Knowledge of or willingness to be trained in observing UDS and medication self-administration procedures.
•
CPR certification required (or must be obtained within 30 days of hire).
•
Knowledge of Joint Commission requirements preferred.
Essential Skills & Attributes
•
Clear communication skills with clients, co-workers, and supervisors.
•
Basic computer literacy for documentation and reporting.
•
Strong organizational and time management abilities.
•
Ability to follow directives and complete tasks thoroughly.
•
Self-motivated, goal-oriented, and capable of working independently or as part of a team.
•
Maintains professional boundaries and ethical conduct at all times.
•
Positive attitude and high emotional resilience.
Benefits
Boca Recovery Center offers a comprehensive benefits package, including:
•
Health Insurance
•
Retirement Plans
•
Disability Coverage
•
Paid Time Off
•
Professional Development Opportunities
•
State-Required Trainings
Join Boca Recovery Center and contribute to a meaningful mission: helping individuals build lasting recovery in a supportive and professionally rewarding environment.
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