Contractor Required-Mon and Wed--On going commitment-Urgent requirement
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Before you apply
SalaryNo pay range posted
LocationAsbury Park, New Jersey, United States
Work modehybrid
Typecontract
SeniorityEntry
DepartmentOn-site Technicians
Company size51–200 people
PostedSep 22, 2026 · 1mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Ticket handling, printer fixing, Chromebook fixing and inventory
Take the lead in resolving technical issues that require on-site support
Conduct thorough troubleshooting to identify the root cause of problems
Act as the liaison between on-site operations and the remote IT support team overseas
Communicate technical issues and requirements to the remote team accurately and clearly
Provide detailed information and documentation to facilitate remote troubleshooting and support
Works closely with the remote service desk team to resolve technical issues
Communicates updates, challenges, and tasks to the client in a clear and timely manner
Listens actively to client concerns and addresses them appropriately
Ensures client satisfaction by following up on issue resolution and providing necessary support
Takes personal interest in the quality of work and meeting customer needs
Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions
Be on-site 2 days a week (most likely Tuesday and Thursdays)
Have your own transportation
Will require background check clearance post selection as it is a client pre-requisite
Skills
Chromebook
Responsibilities
Jon Description:
Key responsibilities for this work order include the following:
•
Ticket handling, Printer fixing, Chromebook fixing and inventory.
Technical support and problem resolution
•
Take the lead in resolving technical issues that require on-site support.
•
Conduct thorough troubleshooting to identify the root cause of problems.
•
Act as the liaison between on-site operations and the remote IT support team overseas.
•
Communicate technical issues and requirements to the remote team accurately and clearly.
•
Provide detailed information and documentation to facilitate remote troubleshooting and support.
•
Works closely with the remote service desk team to resolve technical issues.
Customer support and service
•
Communicates updates, challenges, and tasks to the client in a clear and timely manner.
•
Listens actively to client concerns and addresses them appropriately.
•
Ensures client satisfaction by following up on issue resolution and providing necessary support.
•
Takes personal interest in the quality of work and meeting customer needs.
•
Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.
Requirements
-Need to be on-site 2 days a week . Most likely Tuesday and Thursdays
-Have your own transportation
-Will require background check clearance post selection as it is a client pre-requisite