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Retail Betting Assistant

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Before you apply
Salary€14/hr
LocationDouglas (129)
Work modeon-site
Typefull-time
SeniorityEntry
EquityIncluded
Company size10,000+ people
PostedOct 14, 2026 · 3w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Proactive and motivated individual
Passionate about achieving results
Ability to meet shop goals and targets
Willing to receive full training
Enthusiasm for technology
Exceed customer expectations
Build effective relationships with customers
Create a warm and positive environment
Host customers in shop
Cross sell retail and online products and services
Clearly communicate answers to customer queries
Inform customers about latest promotions
Assist customers to place bets through various channels
Maintain excellent shop presentation standards
Step up and guide operations in absence of Shop and Deputy Manager
Adapt to different situations while remaining customer-focused
Fulfill social responsibility duties by adhering to guidelines and regulations
Benefits
Competitive salary
Overtime pay
Paid rest breaks
Flexible work patterns
Performance bonus
Family leave
Share scheme
Life cover
Pension scheme
Sick pay
Discounted health insurance
Employee assistance programme
Financial wellbeing platform
Company social events
Group discount scheme
Eyecare vouchers
Cycle to work scheme
Tax saver tickets
Retail Betting AssistantRBA
Starting Salary: €14.40 per hour
Your Role in the Team?
Are you a proactive and motivated individual who is passionate about achieving results? Do you have the ability to meet shop goals and targets? Don’t worry if you’ve never worked in the betting industry before, we will provide full training… but it’s your attitude that counts! Does this sound like you? If so, keep reading!
As a Retail Betting Assistant at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. Your role will be to engage warmly with every visitor, providing best-in-class service and creating a friendly atmosphere. Your enthusiasm for technology will help you promote our online and retail products and services, ensuring that each customer enjoys their time with us. Join our team and be a key player in delivering outstanding hospitality in the dynamic world of retail betting!
How you’ll do it?
We want people who will exceed customer’s expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in. This will primarily involve hosting our customers in shop, cross selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions.
Other duties will include:
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Assisting customers to place bets through various channels, such as our betting terminals, telephone services, and in-shop transactions
•
Maintaining excellent shop presentation standards to create an inviting atmosphere for customers
•
Stepping up and guiding operations in the absence of the Shop and Deputy Manager, ensuring smooth functioning of the shop
•
Adapting to different situations while remaining customer-focused
•
Fulfilling social responsibility duties by adhering to established guidelines and regulations
What we offer?
•
Competitive salary including increase after 12 months.
•
Additional premiums for overtime, Sundays, and bank holidays.
•
Paid Rest breaks.
•
Flexible Work Patterns
•
Performance Bonus & Promotional rewards
•
Family Leave (Maternity, Paternity, Adoptive, Parental Leave & Wedding Leave)
•
Company Sharesave Scheme (25% discount on Flutter Shares)
•
Life Cover
•
Company Pension Scheme.
•
Company Sick Pay
•
Wedding leave.
•
Discounted Health Insurance.
•
Employee Assistant Programme (including up to6 free counselling sessions)
•
Financial Wellbeing platform – NUDGE.
•
Company Social Events.
•
Group Discount Scheme
•
Eyecare vouchers
•
Cycle to work scheme
•
Tax Saver Tickets (Bus/Rail)
And the Values that guide us? Here they are:
Customer First, Always | Change The Game | Win Together | Free To Be Me
We’re proud of our 4 Values, they reflect what matters most to our people and will guide the decisions we make, represent what we believe in and support how we do things at Paddy Power.
We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don’t have to meet all the requirements listed to apply for this role.
If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.