Client Services Technician
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Before you apply
SalaryNo pay range posted
LocationChicago, Illinois, United States
Work modeon-site
Typefull-time
SeniorityMid
Experience2–5 yrs
DepartmentSound Specialists
Company size3+ people
PostedJul 15, 2026 · 3mo ago
Verified live3d ago
May no longer be actively hiring
Posted by the company on Jul 15, 2026No pay range listed, though Illinois requires one
At a glanceSummarised by Seekless from the posting.
2-5 years of experience working with low voltage electronics, security systems, control systems, networking equipment, motorized shading, or lighting control systems
Experience working with luxury clientele
Experience with Salesforce is a plus
Skills
Salesforce
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Paid time off
Training and development
Cell phone reimbursement
Mileage reimbursement
About the role
About the Role:
As a Client Services Technician, you will be responsible for maintaining and service existing client systems and providing clients with unparalleled technical support in their homes . As a member of our Client Services Team, you will coordinate with our Field Service Manager, Operations, and Warehouse teams to effectively coordinate and implement service visits.
Who will love this job:
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A problem solver - you enjoy tackling difficult problems and finding solutions to achieve the best possible results.
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A punctual person - You are on time, and hate being late - you enjoy always being ahead of the game.
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A quick learner - You are adaptable and able to make decisions quickly. You enjoy learning new things and about the different types of equipment we use each day.
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A strong communicator - You can communicate with stakeholders at all levels of an organization with ease; you understand how to handle highly confidential information too
Responsibilities
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Work with Field Service Manager to schedule and complete onsite service visits
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Perform preventative maintenance procedures and service electronic equipment including but not limited to: lighting controls, motorized shading controls, security and surveillance systems, audiovisual systems, networking systems, and more.
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Fill out service appointment notes as needed
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Update drawings, remote monitoring services, and other documentation per company standards.
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Participate in service meetings and company planning as needed.
Requirements
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2-5 years of experience working with low voltage electronics, security systems, control systems, networking equipment, motorized shading, or lighting control systems.
•
Experience working with luxury clientele
•
Experience with Salesforce is a plus
Benefits
•
Health Care Plan (Medical, Dental & Vision)
•
Retirement Plan (401k, IRA)
•
Paid Time Off (Vacation, Sick & Public Holidays)
•
Training & Development
•
Cell phone reimbursement
•
mileage reimbursement
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