Key Responsibilities:
• Practice Housing First, harm reduction, and low-barrier service models when working with individuals or households.
• Attend and participate in Coordinated Entry/Case Conferencing meetings within the local Continuum of Care.
• Outreach to households experiencing a housing crisis or homelessness who are not currently engaged in CPR or CSTAR services.
• Refer and/or transport individuals to services for needs including behavioral health, substance use, physical health, and employment.
• Build and strengthen relationships with local landlords, providing education on community programs and referrals for their units.
• Connect with referrals from Continuum of Care programs to assist individuals with housing stability.
• Utilize SOAR training to assist individuals in applying for benefits.
• Assist households in identifying when they are ready to move on to other permanent housing options.
• Participate in state-wide Housing Liaison training and calls.
• Complete timely data collection and entry as required by DMH.
• Become knowledgeable about all resources available within the community.
• Serve as a resource to case managers, clients, and agency administration regarding housing and local/state resources.
• Assist eligible households in obtaining identification documents required for housing or employment.
• Help with the moving on process and evaluate tenants’ readiness to transition to permanent housing options.
• Reengage active or former participants who have become disconnected from services or are at risk of returning to homelessness.
• Help households identify and connect with natural resources to prevent or end homelessness.
• Understand HUD Quality Standards inspections.