Job Requirements
(Education, Experience, Licensure and Certification)
Education:
• Bachelor’s degree counseling psychology, psychology or other closely related health degree (required)
• In lieu of Bachelor’s degree, a minimum of 5 years clinical experience specific to unit, program and field.
• Master’s degree in counseling psychology, psychology or other closely related behavioral health degree (preferred)
Licensure:
• If required by position/department operations, active drivers license authorization
Certification:
• Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)
• Facility determined crisis intervention training program (required)
Job Competency:
Knowledge, Skills, and Abilities critical to this role:
• May assist with EKGs, Phlebotomy, Glucose Monitoring and Vital Signs as trained and assigned
• Able to utilize therapeutic communication techniques to perform and document interventions
• Able to communicate effectively with members of the health care team, patients and families, often under stress or in emergency situations
• Ability to establish and maintain effective working relationships with patients, caregivers, other employees and the general public
• Proven ability to work on a team – ability to work with others, serve others, help others, lead others, mentor others and take direction from others in the interest of moving process and programs forward to the desired outcome; able to see the big picture in emotionally charged situations and respond in a Demonstrated organizational skills – manages time effectively, keeps tasks appropriately prioritized with the ability to change directions as needed for the good of the department or organization
• Strong work ethic– motivated, diligent, industrious and persistent in the workplace, stays on tasks to completion, works at a fast pace to ensure optimal efficiency; is able to perform work in a neat, efficient, well-coordinated, well communicated manner with a high degree of accuracy and professionalism, professional, composed manner
• Strong customer service and communication skills; responsive, polite, pleasant to work with, provides timely, accurate information; can build working relationships others through trust, communication, and credibility
Language Ability:
• Must be able to communicate effectively in both verbal and written formats
• Must be able to read, interpret and follow detailed verbal, written and illustrated instructions
Reasoning Ability:
• Ability to break down problems or tasks; scanning one’s own knowledge and experience to identify causes and consequences of events
Computer Skills:
• Proficient in Microsoft Office (Outlook, Word)
• Must have the ability to learn and use the electronic documentation system appropriately