US Immigration Roles (Intake Specialist & Immigration Manager) | US Eastern time
LocationPhilippines
Work moderemote
Typefull-time
DepartmentMR
Company size51+ people
First seen1w ago
Last seen1d ago
About the company
⚖️ WE’RE HIRING: U.S. LAW FIRM
We are currently hiring for 2 positions with our client, a reputable U.S.-based law firm in the Atlanta, Georgia area, specializing in immigration law and legal services.
If you have experience in immigration, particularly family-based visa matters, and are looking for an opportunity to work with a U.S. law firm, we’d love to hear from you!
📩 Interested? Send us your updated CV/resume****US IMMIGRATION CASE MANAGER
About the role
The Immigration Case Manager is responsible for coordinating the movement of immigration cases from intake through completion. This role serves as the primary point of contact for assigned clients and ensures that cases remain organized, deadlines are tracked, required documents are collected, and matters move through the firm’s workflow without unnecessary delay.
This is a case management and client service role, not a paralegal role. The Case Manager does not provide legal advice, determine legal strategy, or prepare substantive legal filings. Those responsibilities remain with the attorney and/or paralegal team.
Requirements
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Minimum 2 years of direct experience working in a U.S. immigration law firm.
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Hands-on experience managing immigration cases from onboarding through completion.
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Working knowledge of common U.S. immigration case stages, terminology, deadlines and government notices.
IMMIGRATION INTAKE SPECIALIST
The Immigration Intake Specialist is responsible for managing prospective clients from the moment they contact the firm through consultation scheduling, follow-up, retention, and handoff to the legal team.
This is a highly client-facing role. The Intake Specialist is often the first person a prospective client speaks with and is responsible for creating a professional, organized, responsive, and compassionate first impression of the firm.
The successful candidate must be comfortable speaking with prospective clients by telephone, text, email, and video; gathering detailed immigration and personal history; maintaining accurate records; following up consistently; and ensuring that no viable lead is lost because of poor communication or lack of follow-through.
This position does not provide legal advice or determine immigration eligibility.
Requirements
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Minimum 2 years of experience in legal intake, U.S. immigration law, or a comparable high-volume professional client-intake environment.