Vice President, Client Operations Manager
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Before you apply
SalaryNo pay range posted
LocationNew York, NY, United States
Typefull-time
SeniorityVP
Experience4–7 yrs
DepartmentIntegrated Middle Office Solutions
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in Business Administration, Finance, or a related field
Typically 4-7 years of experience and 0-1 years of management experience
Strong leadership and team management skills
Excellent analytical and problem-solving abilities
Effective communication and interpersonal skills for client interaction and collaboration across teams
Experience in an operational area and/or client services is preferred
Vice President, Client Operations Manager
About the company
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
About the role
We’re seeking a future team member for the role Vice President, Client Operations Manager, to join our Integrated Middle Office Solutions team. This role is located in New York, NY.
In this role, you’ll make an impact in the following ways:
•
Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY’s principles.
•
Develop and implement strategies to enhance client service delivery by leveraging industry best practices and innovative solutions.
•
Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting.
•
Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise.
•
Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions to enhance client satisfaction.
•
Ensure compliance with regulatory requirements and internal policies, maintaining the highest standards of operational integrity and risk management.
To be successful in this role, we’re seeking the following:
•
Bachelor’s degree in Business Administration, Finance, or a related field.
•
Typically 4-7 years of experience and 0-1 years of management experience.
•
Experience in an operational area and/or client services is preferred.
•
Strong leadership and team management skills.
•
Excellent analytical and problem-solving abilities.
•
Effective communication and interpersonal skills for client interaction and collaboration across teams.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.