At a glanceSummarised by Seekless from the posting.
Must have8
High School diploma and/or equivalent in work experience
Excellent interpersonal skills, proficient in oral and written communications
Basic reading skills, must be able to follow directions
Ability to troubleshoot, test, repair, and service technical equipment
Ability to perform work accurately and thoroughly
Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce new concept or idea
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Nice to have1
Assembly experience preferred
Skills
mobile tools and applications
Benefits
Competitive salary
401(k)
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability coverage
Career growth opportunities
Paid vacation
Paid holidays
About the company
At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
START YOUR CAREER NOW.
About the role
A Service Technician is a self-starter that will deliver the desired customer service experience, with service success that improves customer satisfaction, maximizes customer retention, and increases profitability.
JOB RESPONSIBILITIES:
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Provide service and customer support during field visits or dispatches
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Tie workflow to schedule
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Manage all on site installation, repair, maintenance, and test tasks
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Diagnose errors or technical problems and determine proper solutions on equipment.
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Produce timely and detailed service reports
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Document processes
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Operate vehicle in a safe manner and use field automation systems
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Follow all company’s filed procedures and protocols
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Cooperate with technical team and share information across the organization
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Comprehend customer requirements and make appropriate recommendations/briefings within capabilities.
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Build positive relationship with customers
JOB REQUIREMENTS:
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High School diploma and/or equivalent in work experience
•
Excellent interpersonal skills, proficient in oral and written communications
•
Assembly experience preferred
•
Basic reading skills. Must be able to follow directions
•
Ability to troubleshoot, test, repair, and service technical equipment
•
Ability to perform work accurately and thoroughly
•
Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce new concept or idea
•
Ability to work flexible shifts and to adapt to changing work schedules
•
Familiarity with mobile tools and applications.
BENEFITS:
•
Competitive Salary + bonus
•
401(k)/ Retirement savings
•
Comprehensive Benefits (medical, dental, vision, life and disability coverage)