Customer Service Specialist
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Before you apply
LocationGyor, Hung, HU
Typefull-time
SeniorityMid
Experience3+ yrs
Company size10,000+ people
PostedOct 14, 2026 · 3w ago
Verified live16h ago
At a glanceSummarised by Seekless from the posting.
Advanced English to start conversations and writing.
Bachelor's degree in Administration or similar
Minimum of 3 years in customer service
Analysis and solution of problems and decision making
Conflict management and resolution
At least one foreign language in plus: Russian, Turkish, French, German, Spanish, Italian
Experience with CRM Sales Force system and SAP as a plus.
Skills
CRM
Sales Force
SAP
ERP
EDI
Job Duties and Responsibilities
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Answer customer incoming calls/chat/emails
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Enters orders into ERP system
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Review and resolve blocked orders
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Upsell placing orders of danaaftermarket.com & Teccom and use of our portals.
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Past due customer communication
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EDI process knowledge and resolve ASN issues
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Coordinates shortage, overage, damage claims and returns
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Works with sales, accounting and product management to resolve debits, credits, and warranty related issues
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Schedules and executes shipments in cooperation with logistics, customers and forwarders
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Handles shipment tracking
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Handles document requests and export documentation
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Maintains master data
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Executes dunning for account receivable
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Assist with daily case volume as needed
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Participates on occasional projects upon need; supports ASMs with price lists, statistics and travel planning
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Drive for process improvement by working on cross functional teams
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Performs all other duties as assigned
Requirements
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Advanced English to start conversations and writing.
•
Minimum Education (Profession / Specialty): Bachelor’s degree in Administration or similar
•
Required Experience (Years and Areas): Minimum of 3 years in customer service
•
At least one foreign language in plus: Russian, Turkish, French, German, Spanish, Italian
•
Analysis and solution of problems and decision making
•
Conflict management and resolution
•
Experience with CRM Sales Force system and SAP as a plus.
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