Audit clinical QA performance
Review charts processed by our clinical automation platform for accuracy, completeness, and consistency. Validate whether documentation supports services, identify incorrect classifications, and investigate why automation errors occurred.
Improve clinical automation logic
Partner with engineering and product teams to refine how our AI evaluates clinical documentation. You’ll identify where automations miss important clinical nuances, recommend decision rules, and validate improvements before they’re deployed.
Build clinical review standards
Develop SOPs that define how clinical documentation should be reviewed across home health and hospice. Standardize quality expectations while accounting for agency-specific workflows and payer requirements.
Support customer implementations
Work directly with agencies to understand their documentation standards, clinical workflows, and compliance expectations. Help configure automations that align with each client’s operational processes.
Measure and improve documentation quality, automation accuracy, exception rates, clinical escalations, and rework. Continuously identify opportunities to improve automation performance.