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HellmannAirfreight Manager
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Before you apply
Salary$140k – $155k
LocationOHare AptChicago
Also inOHare Apt, Chicago
Typefull-time
SenioritySenior
Company size10,000+ people
PostedNov 2, 2026 · 3d ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Manages all air product staff within assigned territory
Ensures air product operations compliance to internal HWL policies and external government regulations
Ensures air product working capital targets are met
Responsible for timely and accurate costing, revenue estimates, rating, and invoicing
Ensures air product operations meet internal HWL and external customer quality goals
Meets volume and top line air product revenue growth targets
Ensures product yield is within target range
Has authority to set product sell tariff and spot rates
Ensures all financial and quality controls are completed accurately and on-time
Holds team accountable for developing CSOPs
Consult with Sales on non-standard services/pricing
Works with Sales to explain product analytics
Trains and coaches Sales on market opportunities
Manages customer escalations
Performs role of product subject matter expert
Performs role of executive sponsor for key customers
Leads or participates in corrective actions
Develops department employees
Ensures performance goals are set and measured
Monitors and manages staffing levels
Develops team and succession planning
Responsible for product budgeting and forecasting
Manages vendor or TSP relationships
Responsible for quality of cross-docking, consolidation, etc.
Manages quality of all product vendors
Supervises up to twelve full-time employees
Benefits
Health insurance
401(k)
Tuition assistance
Incentive compensation
About Us
Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together.
Benefits
.This position has a base compensation range of $140,000.00 to $155,000.00. In addition to this base compensation, you’ll benefit from our competitive health and welfare programs, a 401(k)-retirement savings plan, opportunities for tuition assistance, and incentive compensation for eligible positions. Salary determination considers your skills, experience, job location, internal pay equity and job architecture. Hellmann Worldwide Logistics regularly reviews our pay ranges against industry standards to ensure fairness.
About the role
The Airfreight Manager will manage the air product team for his/her assigned territory and be responsible for that territories product compliance, levels of working capital, quality outcomes to internal and external stakeholders, volume and revenue growth, yield, and operating efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Directly or indirectly manages all air product staff within assigned territory
• Ensures all air product operations within assigned territory are compliant to internal HWL policies and external government regulations
• Ensures air product working capital targets are met within assigned territory especially targets set for DPO (with product vendors) and DSO (especially on pass-through items)
• Responsible for timely and accurate costing, revenue estimates, rating, and invoicing to minimize WIP, DSO, and BadDebt
• Ensures air product operations within assigned territory meet internal HWL and external customer quality goals per Customer Standard Operating Procedure (CSOP)
• Ensures product air operations meet minimum customer service levels through effective procurement and routing
• Meets volume and top line air product revenue growth targets for assigned territory
• Ensures product yield is within target range at both a customer level and in aggregate for assigned territory
• Has authority and is responsible to set product general and customer specific sell tariff and spot rates for assigned territory and customers transacted within territory superseded only by geographical or functional up-line
• Ensures all financial and quality controls and audits are completed accurately and on-time
• Makes available to sales and Network Partners via a database market competitive general tariffs to assist them with accurately and quickly pricing FAK low and medium volume HWL opportunities
• Holds team accountable for developing clear and concise CSOPs Customer Specific Operating document(s) and certifications. Validates product staff understand and comply with CSOPs.
• Consults with Sales prior to their agreeing to non-standard services and/or pricing
• Works with Sales to effectively explain HWL product analytics including trend drivers and to develop business recommendations to customers to save money, reduce costs, or improve reliability
• Trains and coaches Sales on external market opportunities or threats, internal strengths and weaknesses, and how to effectively gain market share from HWL competitors on a case by case level or in aggregate
• Professionally manages customer escalations in conjunction with Sales
• Performs role of product subject matter expert when communicating with customers in a variety of settings
• Performs role of executive sponsor for key customers within assigned territory
• Leads or participates in corrective actions as necessary to mitigate the likelihood of revenue or profit loss when business is at risk
• Develops all department employees to ensure they are trained, certified, and re-certified periodically on product SOPs and Quality Management System
• Ensure performance goals are set, performance is measured, and regular informal and formal feedback is provided to direct and indirect reports within assigned territory
• Monitors and manages staffing levels and workload allocation across product team. This includes talent acquisition, furloughing, re-purposing, re-shifting, demotion, promotion, and severance
• Develops team and individuals within the team. Responsible for succession planning at agent, supervisor, and one’s own level
• Responsible for the accuracy and timeliness of product budgeting and forecasting within assigned product territory
• Manages vendors or TSP relationships within assigned product territory or as agreed with functional up -line and to develop strategic partnerships as necessary to differentiate HWL product competitiveness
• Responsible for the quality of cross-docking, consolidation, deconsolidation, and other product specific activities occurring either in a HWL or 3rd party warehouse. Assists District or Branch Managers with selecting, measuring, and managing HWL or 3rd party warehouses
• Manages the quality of all product vendors and to ensure business continuity in the event a vendor is unable to perform
• Performs other duties as assigned
SUPERVISORY RESPONSIBILITIES
This position supervises up to twelve (12) full time employees and may supervise temporary employees from time to time based on projects.