Support & Implementation Engineer
Read straight from Clusus Information Solutions's careers page, verified 22h ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationKathmandu, Central Development Region, Nepal
Work modeon-site
Typefull-time
SeniorityEntry
ExperienceUp to 3 yrs
Company size3+ people
PostedMar 18, 2019 · 7y ago
Verified live22h ago
May no longer be actively hiring
Posted by the company on Mar 18, 2019
At a glanceSummarised by Seekless from the posting.
Bachelor's Degree in Information Technology, Engineering/Science, Computer application or any related field
Fresh graduates / Up to 3 years of experience in a familiar field
Willing to travel abroad and work extra hours whenever needed
Knowledge in database engines (Oracle and MS-SQL)
Basic knowledge in operating systems (Linux and MS Windows)
Knowledge in application servers (Tomcat, WebLogic, and WebSphere)
Knowledge in Directory Services (AD & LDAP)
Excellent verbal, written, and interpersonal skills
Excellent team player
Excellent customer service skills
Attention to detail skills
Effective communication skills
Experience in Cloud Computing, Virtualization Technologies, SAN and Storage, Network Infrastructure
Experience in Data Centers, High Availability & Disaster Recovery, Backup & Recovery Strategies
Knowledge in PKI Infrastructure and Certificate Authorities
Knowledge in database engines (PostgreSQL, MySQL, and NoSQL Databases)
Knowledge in server and client operating systems (Linux Distros, Windows)
Knowledge in web application servers (Jetty, Wildfly, JBoss)
Experience in Cloud-based Solution Infrastructure (Amazon, Azure, Google Cloud, DigitalOcean)
Experience in Cloud Infrastructure Tools (OpenStack, Kubernetes, S3, Docker)
Experience in DevOps Techniques and Skills including CI/CD
Skills
Oracle
MS-SQL
Linux
MS Windows
Tomcat
WebLogic
WebSphere
AD
LDAP
PostgreSQL
MySQL
NoSQL
Jetty
Wildfly
JBoss
OpenStack
Kubernetes
S3
Docker
Amazon AWS
Microsoft Azure
Google Cloud Platform
DigitalOcean
About the role
We are looking to recruit an Application Support & Implementation Engineer who will provide high-level onsite and remote IT technical liaison.
The Application Support & Implementation Engineer will be responsible for the full life-cycle of incidents and problems. The position will require close working with all teams in all levels of technical support and engineering.
Responsibilities
•
Implement and install solutions on the customer’s test and production environments.
•
Work onsite and offsite to troubleshoot and diagnose customer reported issues on the different levels of solutions (i.e. Database, Application, Network, Communication, and Integration Interfaces Levels).
•
Act positively and respond promptly to the customer’s requests/tickets.
•
Prepare, review and ensure accuracy of technical documentation.
•
Conduct Preventive / Corrective Maintenance visits to customer sites physically or remotely.
•
Perform any other job-related duties incidental to the work.
Requirements
•
Bachelor’s Degree in Information Technology, Engineering/Science, Computer application or any related field.
•
Fresh graduates / Up to 3 years’ experience in a familiar field.
•
Willing to travel abroad and work extra hours whenever needed.
•
Knowledge in database engines (Oracle and MS-SQL).
•
Basic knowledge in operating systems (Linux and MS Windows).
•
Knowledge in application servers (Tomcat, WebLogic, and WebSphere).
•
Knowledge in Directory Services (AD & LDAP).
•
Excellent verbal, written, and interpersonal skills.
•
Excellent team player.
•
Excellent customer service skills.
•
Attention to detail skills.
•
Effective communication skills.
Experience in one or more of below is a plus:
•
Cloud Computing, Virtualization Technologies, SAN and Storage, Network Infrastructure.
•
Data Centers, High Availability & Disaster Recovery, Backup & Recovery Strategies.
•
Knowledge in PKI Infrastructure and Certificate Authorities.
•
Knowledge in database engines (PostgreSQL, MySQL, and NoSQL Databases).
•
Knowledge in server and client operating systems (Linux Distros, Windows).
•
Knowledge in web application servers (Jetty, Wildfly, JBoss).
•
Cloud-based Solution Infrastructure (Amazon, Azure, Google Cloud, DigitalOcean).
•
Cloud Infrastructure Tools (OpenStack, Kubernetes, S3, Docker).
•
DevOps Techniques and Skills including CI/CD.
More roles at Clusus Information Solutions