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Scheduling Coordinator

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Before you apply
LocationGorman & Bunch - Greenwood, 8001 Shelby St
Work modeon-site
Typefull-time
SeniorityEntry
ExperienceUp to 3 yrs
DepartmentOperations
Company size2+ people
PostedSep 11, 2026 · 1mo ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
High School Diploma, GED or equivalent
Proactive, action-oriented professional who can pivot between tasks
Exceptional written and verbal communication skills, ability to handle confidential information
Ability to provide every patient with a truly exceptional customer service-driven experience
Strong attention to detail and ability to follow complex clinical instructions
Comfortable utilizing Microsoft Office, web-based platforms, and dental practice management software
1–3 years of relevant experience preferred
Form I-9 work authorization confirmation
Skills
Microsoft Office
dental practice management software
Benefits
Health insurance
Summary of Position:
Gorman and Bunch Orthodontics is seeking a versatile Scheduling Coordinator to serve as a cornerstone of our patient care team. This role is designed for a proactive professional who is as comfortable working in a patient facing role as the face of our practice. This position will also learn how to work chairside with the doctor. If you are a detail-oriented communicator committed to clinical excellence and patient rapport, we will provide the training to help you excel in the orthodontic field.
This position will be cross trained to learn how to assist as well. Day Shift, Full-Time W/ Benefits, Averaging 32-35 hours, Monday through Thursdays, with occasional half day coverage on Friday.
Essential Job Functions
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Patient Experience: Establish a trusting rapport with patients and families, ensuring an exceptional and supportive customer service environment.
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Clinical Support: Assist chairside with the placement and removal of orthodontic appliances; perform X-rays, clinical photography, and retainer fabrication.
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Education: Act as a subject matter expert for patients, providing clear education on orthodontic care, treatment plans, and oral hygiene.
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Operational Excellence: Strategically manage and optimize the doctors’ schedules to ensure clinic efficiency and patient flow, including rescheduling patients.
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Clinical Accuracy: Maintain precise patient records, transcribing doctor notes with high attention to detail.
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Environment Management: Ensure treatment rooms are sterilized, organized, and fully stocked to meet safety and operational standards.
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Growth Mindset: Actively participate in coaching and specialized training to continuously evolve your clinical and administrative skill set.
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Knowledge, Skills, and Abilities
Requirements
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Adaptability: A proactive, action-oriented professional who can pivot between tasks in a changing environment.
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Communication: Exceptional written and verbal communication skills, with the ability to handle confidential information with high integrity.
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Customer Service: The ability to provide every patient with a truly exceptional customer service-driven experience.
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Organization: Strong attention to detail and the ability to follow complex clinical instructions.
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Technical Proficiency: Comfortable utilizing Microsoft Office, web-based platforms, and dental practice management software…
Education and Experience
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High School Diploma, GED or equivalent
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1–3 years of relevant experience preferred; however, we prioritizeattitude and potential and will provide comprehensive training for the right individual.
Legal
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this link.
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