General Clerk Associate Representative
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Before you apply
LocationKuala Lumpur, Malaysia
Work modehybrid
Typefull-time
SeniorityEntry
DepartmentProvider Intake Department
Company size10,000+ people
PostedOct 28, 2026 · 1w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Organising and processing documents in a back office environment
Management of Intake documents
Sorting, processing and vetting of claims for payment
Electronic transfer of received claims
Triaging flow between members and provider claims
Operation of data entry devices for data entry and verification
Use of basic office equipment
Format and produce documents
Peer to Peer Validation Checks
Triaging flow of Provider claims- Data Governance
Works with numbers
Uses word processing, spreadsheet, database or other software
Fluent in English (Verbal & Written)
Ability to complete tasks with little or no supervision
Self-motivated with a proactive approach
Exceptional attention to detail and accuracy
Ability to take ownership
Work well in a team environment
Ability to learn in a virtual environment
Excellent problem solving skills
Confidentiality Management of Data
Graduated with a Diploma or Degree from a recognized institution
About the role
The Position:
A vacancy has arisen within Provider Intake Department opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Operations Team.
You will be responsible for organizing and processing the flow of incoming and outgoing documents (paper & electronic) in a back office environment.
Responsibilities
Main Duties/Responsibilities:
•
Management of Intake documents
•
Sorting, processing and vetting of claims first hand for claims payment
•
Electronic transfer of received claims to the various platforms
•
Triaging the flow between members and provider claims
•
Operates data entry devices to perform a variety of data entry and verification duties
•
Use of basic office equipment (including a photocopy machine, facsimile machine) when onsite
•
Formats and produce documents
•
Peer to Peer Validation Checks
•
Triaging the flow of Provider claims- Data Governance
•
Works with numbers (i.e., add, subtract, multiply and divide)
•
Uses word processing, spreadsheet, database or other software on a computer
•
Any other tasks assigned.
Requirements
Skills/Qualities:
•
Fluent in English (Verbal & Written)
•
Has the ability to complete tasks with little or no supervision
•
Self-motivated with a proactive approach
•
Exceptional attention to detail and accuracy
•
Ability to take ownership
•
Work well in a team environment
•
Ability to learn in a virtual environment
•
Excellent problem solving skills
•
Confidentiality Management of Data
•
You have graduated with a Diploma or Degree from a recognized institution.
Benefits
OUR OFFER
A challenging job in an international and growing enterprise.
A dynamic, young and entrepreneurial company culture that values and stimulates initiative.
Market - related salary conditions
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.