After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
Multiple-Choice Examination: (Weight: 100%)
Candidates that meet the minimum qualifications will be invited to participate in multiple choice exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
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Ability to: build and maintain effective, cooperative, and collaborative relationships in diverse, multicultural environments; manage time and materials efficiently, maintain accurate records, file, code and schedule appointments and meetings; exercise sound judgment and make informed decisions; interview patients/clients; apply de-escalation or counseling techniques in sensitive or high stress situations; utilize technology and work with data using various software and systems; interpret and apply policies, laws, rules, regulations and procedures; orally communicate effectively and professionally with others in a clear and understandable manner; communicate written information in a clear, concise, and understandable manner; and/or read and understand information.
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Knowledge of: health and community services; and/or medical interpreting protocols and techniques.
Candidates must achieve a passing score on the multiple-choice exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.
Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
Scores attained on the 2586 Health Worker 2 Exam will be ‘banked’ for three years from the test date. During this period, candidates are not required to retest. If a candidate applies and qualifies for another job using the same 2586 Health Worker 2 Exam within one year of the 2586 Health Worker 2 Exam date, their score will be automatically applied to that announcement. After one year, a candidate has the option to either (a) apply their test score to the other announcement or (b) retest. Re-testing is allowed after one year from the date of the test only if a candidate applies and is qualified. The most recent score becomes the official score if a candidate chooses to retest.
If the examination undergoes significant changes in the future, the use of banked scores may change. Candidates with banked scores would be required to re-take the exam sooner than the three-year period if they apply to a job opportunity using the same modified exam.
Language Proficiency Exam: For positions requiring bilingual fluency, candidates deemed qualified who meet the special language condition must pass a departmentally approved language proficiency exam prior to appointment. Only those eligible candidates who pass the bilingual proficiency test will be considered for the bilingual position.
Certification
The certification rule for the eligible list resulting from this examination will be the **Rule of List.
Eligible List/Score Report**:
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g.,as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
Candidate names will remain on the list for a maximum period of 12 months. Candidates that are not selected and expire off the list may re-apply.
To find Departments which use this classification, please see the city Position Counts by Job Codes and Departments.