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Strategic Account Manager

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Before you apply
LocationNairobi, Nairobi County, Kenya
Work modeon-site
Typefull-time
SenioritySenior
Experience7+ yrs
DepartmentAgility Kenya
Company size6+ people
PostedJul 28, 2022 · 4y ago
Verified live10h ago
May no longer be actively hiring
Posted by the company on Jul 28, 202283% of this company's open roles have been listed for 90+ days
How we check a job is still live
At a glanceSummarised by Seekless from the posting.
O-Level
Minimum of +7 years' experience
Proven work experience as a Strategic account manager or Key account manager
Solid sales experience in B2B environment
Hands on experience with CRM software and Account management systems
Understanding of sales performance metrics
An ability to address customer requests in a timely manner
Excellent communication and interpersonal skills with an aptitude for building strong client relationships
Strong negotiation skills with a problem-solving attitude
Skills
CRM software
Account management systems
Benefits
Health insurance
Training and development
About the role
We are looking for a Strategic account manager to play a critical role in building relationships with significant clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase sales. As a Strategic account manager, you will represent our company and interact with major clients. So, if you have excellent communication skills with a customer service attitude, we would like to meet you. Ultimately, you should be responsible for achieving sales quota and strategic account targets.
Responsibilities
•
Manage our key accounts portfolio
•
Achieve assigned strategic account objectives
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Establish strong, long-term client relationships
•
Communicate with major clients on a regular basis and respond to specific queries
•
Suggest solutions and innovative ideas to meet client needs
•
Handle complaints and problems in a timely and effective manner
•
Act as the liaison between key customers and internal teams
•
Identify and approach new potential strategic customers
Requirements
•
O-Level
•
Degree in Sales and Marketing or Business Administration management
•
Minimum of +7 years’ experience
•
Proven work experience as a Strategic account manager or Key account manager
•
Solid sales experience in B2B environment
•
Hands on experience with CRM software and Account management systems
•
Understanding of sales performance metrics
•
An ability to address customer requests in a timely manner
•
Excellent communication and interpersonal skills with an aptitude for building strong client relationships
•
Strong negotiation skills with a problem-solving attitude
•
BSc degree in Sales, Business Administration or relevant field
Benefits
•
Private Health Insurance
•
Training & Development