We are looking for a Strategic account manager to play a critical role in building relationships with significant clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase sales. As a Strategic account manager, you will represent our company and interact with major clients. So, if you have excellent communication skills with a customer service attitude, we would like to meet you. Ultimately, you should be responsible for achieving sales quota and strategic account targets.
Responsibilities
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Manage our key accounts portfolio
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Achieve assigned strategic account objectives
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Establish strong, long-term client relationships
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Communicate with major clients on a regular basis and respond to specific queries
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Suggest solutions and innovative ideas to meet client needs
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Handle complaints and problems in a timely and effective manner
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Act as the liaison between key customers and internal teams
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Identify and approach new potential strategic customers
Requirements
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O-Level
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Degree in Sales and Marketing or Business Administration management
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Minimum of +7 years’ experience
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Proven work experience as a Strategic account manager or Key account manager
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Solid sales experience in B2B environment
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Hands on experience with CRM software and Account management systems
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Understanding of sales performance metrics
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An ability to address customer requests in a timely manner
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Excellent communication and interpersonal skills with an aptitude for building strong client relationships
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Strong negotiation skills with a problem-solving attitude
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BSc degree in Sales, Business Administration or relevant field