MI
MitelOrder Management Specialist - Spare parts with German
Read straight from Mitel's careers page, verified 1d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationSofia (Hybrid)
Work modehybrid
Typefull-time
SeniorityEntry
Experience1–2 yrs
Company size1,001–5,000 people
PostedAug 3, 2026 · 3mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
BS/BA or advanced (University) degree in Business Administration / Finance / Supply Chain or Language (English/German)
1-2 years experience in relevant field
High English and German Language Skills
SAP (or similar ERP system)
MS Office
Networking and Communication Skills
Customer Orientation
Analytical Skills
Quality oriented and well organized
Team player
Proactive and anticipative
Able to prioritize activities and identify and manage risks
Skills
SAP
MS Office
Benefits
Professional growth
Career path
Training
Mentor support
Flexible hours
Home office
Paid vacation
Wellness fridays
Medical care
Referral bonus
Food vouchers
Multisport card
Store discounts
Team buildings
Lounge and game areas
Metro station
About the company
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
Hiring process
Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.
Overview:
You will be performing day-to-day Order Desk Spare Parts activities for the Global Supply Chain at Mitel. You will receive order and delivery related requests from customers, partners, service providers and internal stakeholders. You will be responsible for the correct and timely analysis, processing, resolution and routing of the tickets and cases resulting from the incoming requests, while adhering to existing guidelines and policies as well as by working together with internal peers and external stakeholders at Customers and Suppliers.
Responsibilities:
•
Receiving customer and Mitel internal requests and issues related to orders and deliveries;
•
Reading and/or listening to problem descriptions, information needs, order change request, document and evidence requirements, while showing customer understanding and empathy as well as safeguarding the Mitel business interests and limiting its liabilities and risks.
•
Interpreting and analyzing the available information and bringing that into the related ticket documentation;
•
Collect all necessary information in the appropriate Supply Chain tools (e.g. SAP, order tracking tools, Logistic Service Provider portals) and/or with the appropriate stakeholders, according to guidelines and procedures;
•
Guiding the requestors to the appropriate online self-help instruments where-ever relevant;
•
Solving the category tickets within the agreed upon timelines and routing the Ticket and sufficiently documented to the appropriate teams/Stakeholders;
•
Providing feedback, status and resolution information to the requestor and to the relevant stakeholders using the appropriate tools Processing transactions in SAP and performing administrative tasks.
Requirements:
•
BS/BA or advanced (University) degree in Business Administration / Finance / Supply Chain or Language (English/German); may be substituted for working experience in the function (i.e. Internship) where applicable;
•
1-2 years experience in relevant field required;
•
High English and German Language Skills;
•
SAP (or similar ERP system);
•
MS Office, understanding of Workflow and related systems and tools;
•
Networking and Communication Skills with peers and Management;
•
Customer Orientation (internal / external);
•
Analytical Skills and demonstrates and applies comprehensive knowledge of field of specialization to the successful completion (or problem solving) of assignments;
•
Quality oriented and well organized, team player, proactive and anticipative;
•
Able to prioritize activities and identify and manage risks.
What we offer?
•
Professional Growth in a Global Company
•
Individual Career Path
•
Knowledge Sharing Programs and Trainings
•
Mentor Support
•
Flexible Working Hours
•
Home Office
•
26 Paid Vacation Days
•
5 Wellness Fridays Vacation
•
Medical Care including Dental Care, Glasses, etc.
•
Referral Bonus
•
Food Vouchers
•
Multisport Card
•
Store Discounts
•
Team Buildings and Company Events
•
Lounge and Game Areas
•
Metro Station next to the Office
For more information, visit Why Mitel or follow us on LinkedIn here.
Legal
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value differentperspectives, skills and experiences, and welcome applications from all sections of the community.