The position serves as the DMV Program Accountability Auditor within the Division of Motor Vehicles (DMV), Business Operations Section, Accountability Unit, and assists the Accountability Manager with oversight, coordination, and administration of statewide audit and compliance activities. The Accountability Unit has frontline responsibility for evaluating the financial, operational, regulatory, procedural, and ethical compliance of DMV programs and business partners, including License Plate Agencies (LPAs), Online Dealers (OLDs), Out-of-State Dealers (OOSDs), daily collections at Driver License Offices (DLOs), and organizations and vendors authorized to access, receive, maintain, or use DMV data. The position performs complex financial, operational, compliance, and data management audits to determine adherence to applicable federal and state laws, administrative rules, contractual requirements, DMV policies, procedures, and established internal controls. Data management audit responsibilities include evaluating how authorized recipients access, use, store, protect, retain, and redisclose DMV information; reviewing user access and security controls; verifying authorized personnel and points of contact; evaluating required records and documentation; and determining compliance with applicable data-use agreements, privacy requirements, and DMV data-management standards.
The position analyzes financial transactions, business processes, program operations, internal controls, and information systems to identify deficiencies, compliance risks, control weaknesses, and opportunities for operational improvement. The employee may evaluate business and program application functionality, participate in system and process testing, identify gaps or deficiencies, and recommend corrective actions or process improvements to strengthen program accountability and operational effectiveness.
The position requires extensive knowledge and interpretation of applicable North Carolina General Statutes, administrative rules, DMV policies and procedures, contractual requirements, and other regulatory requirements governing assigned programs. The employee must also possess and apply knowledge of auditing principles, accounting practices, internal controls, risk assessment, data management, and compliance monitoring.
As Lead DMV Program Accountability Auditor, the employee works closely with the DMV Program Accountability Manager in planning and scheduling audit activities, coordinating auditor assignments and workloads, developing audit procedures and tools, reviewing audit work for quality and consistency, assisting with employee training and development, implementing policies and procedures, and coordinating activities of the Audit Unit. The position may provide technical guidance and functional leadership to auditors and serve as a resource for complex audit, compliance, financial, and data-management matters.
The employee independently analyzes complex financial, operational, systems, and compliance issues; evaluates supporting documentation and evidence; determines the significance and cause of identified deficiencies; and develops well-supported conclusions and recommendations. The position is responsible for preparing clear and comprehensive audit findings, reports, corrective-action recommendations, and other management-level communications for review by the DMV Program Accountability Manager.
Work is performed with considerable independence and requires sound professional judgment, analytical ability, and a comprehensive understanding of auditing, accounting, regulatory compliance, data governance, information systems, internal controls, business processes, and reporting mechanisms.