Norwegian Speaking - Content Moderation/Customer Service Agent in Malta
Salary€22k – €22k
LocationGermany
Work modehybrid
Typefull-time
DepartmentNoah
Company size1,001–5,000 people
First seen1w ago
Last seen9h ago
About the role
Join Next Job Abroad as a Norwegian Speaking Content Moderation/Customer Service Agent in the vibrant iGaming industry in Malta! This exciting position allows you to utilize your language skills and passion for ensuring a safe and engaging online environment for players. As part of our dedicated team, your role will encompass both content moderation and delivering excellent customer service to our Norwegian-speaking clientele.
In this role, you will review user-generated content, ensuring compliance with company policies while also assisting customers with their inquiries and concerns. If you have a keen eye for detail and a strong desire to provide top-notch service while working in a dynamic environment, we want to hear from you! Embrace the opportunity to live and work in beautiful Malta, where you’ll enjoy a rich cultural experience.
Responsibilities
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Moderate user-generated content to ensure it meets community guidelines and legal standards.
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Provide customer support via email, chat, and phone to Norwegian-speaking players.
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Address and resolve customer inquiries and issues effectively and efficiently.
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Collaborate with the team to ensure a safe and positive user experience.
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Document and report moderation findings and customer interactions.
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Participate in training and development programs to enhance moderation skills and product knowledge.
Requirements
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Fluency in Norwegian and a strong command of English; additional languages are a plus.
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Prior experience in content moderation or customer service is beneficial.
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Strong attention to detail and analytical skills to assess user-generated content.
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Excellent communication skills with a focus on customer satisfaction.
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Ability to work efficiently in a fast-paced environment and handle multiple tasks.
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Willingness to relocate to Malta and immerse yourself in a new culture.
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A genuine interest in the content moderation industry is a significant advantage.
Benefits
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Career growth opportunities in a renowned international company.
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International & diverse work environment.
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Competitive performance bonuses.
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Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
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Hybrid work setup.
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Yearly salary €22.000 excluding bonuses.
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Health care benefits and numerous other discounts.
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Fully paid training by certified instructors.
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State of the art premises, providing a great working environment with relaxing break areas.
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Special events as well as community & social responsibility initiatives.
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Work for a **Great Place to Work-**Certified Company.
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Relocation package (reviewed case by case)
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This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!