Trade Flow Support - Trading Application Support
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Before you apply
Salary$100k
LocationHong Kong, Houston, London, Montreal, New York, Singapore
Typefull-time
SeniorityMid
DepartmentTechnology
Company size1,001–5,000 people
PostedAug 17, 2020 · 6y ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Hands on trade flow support experience a must
Proficient in Linux OS
Proficiency with Bash and a scripting language such as Python or Perl
Detailed practical knowledge of FIX
Experience in SQL (PostgreSQL, MySQL, MS SQL)
Bachelor’s Degree in Computer Science, Engineering or related subject
Highly organized, detailed, control oriented, enjoys solving problems and brings in a 'take charge' attitude
Strong verbal/written communication skills required to support daily interaction with brokers, exchanges, and internal teams
Self-motivated individual that takes initiatives and has an ownership & accountability mindset
Ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack and Nagios
Familiarity with native exchange protocols
Familiarity with Kdb+
Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP)
Knowledge of ITIL
Skills
Linux
Bash
Python
Perl
FIX
SQL
PostgreSQL
MySQL
MS SQL
Kdb+
TCP/IP
multicast
tcpdump
PTP
NTP
JIRA
Service Desk
Confluence
Bitbucket
Bamboo
Elastic Stack
Nagios
ITIL
Benefits
Health insurance
Dental insurance
401(k)
Position Overview:
Responsibilities
•
Manage global trading platform readiness: pre-trading & post-trading
•
Provide monitoring and support for end to end transaction flow across the trading platform
•
Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
•
Incident management: create and send reports following established process
•
Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams
•
Support scheduled changes: application deployments, network implementations and server maintenance
•
Oversee automated processes, scheduled jobs and regular reports
•
Manage users’ requests: track requests, review approvals, updates, resolution, closure, etc.
•
Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams
Required Qualifications:
•
Hands on trade flow support experience a must
•
Proficient in Linux OS
•
Proficiency with Bash and a scripting language such as Python or Perl required
•
Detailed practical knowledge of FIX. Ideally, familiarity with native exchange protocols
•
Experience in SQL (PostgreSQL, MySQL, MS SQL)
•
Familiarity with Kdb+ is a plus
•
Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP) – a plus
•
Bachelor’s Degree in Computer Science, Engineering or related subject
•
Highly organized, detailed, control oriented, enjoys solving problems and brings in a “take charge” attitude
•
Strong verbal/written communication skills required to support daily interaction with brokers, exchanges, and internal teams
•
Self-motivated individual that takes initiatives and has an ownership & accountability mindset
•
Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
•
Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack and Nagios
•
Knowledge of ITIL is an advantage
Benefits
The minimum base salary for this role is $100,000 if located in New York. This expectation is based on available information at the time of posting. This role may be eligible for discretionary bonuses, which could constitute a significant portion of total compensation. This role may also be eligible for benefits, such as health, dental, and other wellness plans, as well as 401(k) contributions. Successful candidates’ compensation and benefits will be determined in consideration of various factors.
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