Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.
Key Responsibilities
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Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment
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Track inventory and stage equipment for upcoming field sessions
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Field Sessions (In the Vehicle):
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Travel to designated locations and transport modes (cars, buses, trains, planes)
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Run ~90 minute test sessions on mobile/wearable tech in motion
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Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
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Capture logs, escalate defects, and keep operations running smoothly
3. Post-Test Wrap-Up:
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Verify that collected data has synced with backend systems
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Produce session documentation: results, app issues, logs, and downtime
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Suggest improvements to testing workflows
Requirements
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Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience
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At least 1 year of QA testing or support experience with mobile apps/devices
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Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
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Excellent written and verbal communication—able to collaborate with cross-functional teams
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Reliable travel capability with a valid driver’s license and ability to use multiple transport modes
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High responsibility, flexibility, confidentiality mindset, and strong interest in tech
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Clean driving record and criminal background
Why Join?
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Work on the cutting edge of mobile and location-based tech
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Gain diverse field experience across different transport modes
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Collaborate with industry-leading engineers and project managers