Head of Client Partnerships - NSSL
Read straight from Newcastle's careers page, verified 1d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationCobalt Business Park, Newcastle Upon Tyne
Work modehybrid
Typefull-time
SeniorityDirector
Company size10+ people
PostedOct 28, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Experience of managing strategic client relationships within a financial services or regulated environment
Strong commercial awareness and ability to engage confidently with senior stakeholders
Skilled at balancing client needs with business priorities
Empowering people leader who supports development of others
Creates culture of trust, accountability, and continuous improvement
Strong communication skills
Sound judgement
Genuine commitment to delivering excellent client experiences
Benefits
Health insurance
Life insurance
Pension
Bonus
Mortgage scheme
Electric car salary sacrifice
Income protection
Discounts
Flexible working
Annual leave 30 days plus bank holidays
Buy and sell holiday
Hybrid working
Parental leave
Private medical insurance
Health cash plan
Employee assistance programme
Onsite gym
Paid volunteering days
Cycle to work
Job Posting Title
Head of Client Partnerships - NSSL
Salary Band
Circa £110, 000
Grade: BL
Job Description
About the Role
As Head of Client Partnerships, you will lead a talented team responsible for building strong, long-term relationships with our clients. Working closely with senior stakeholders across the business, you will help clients achieve their goals while identifying opportunities to create shared value and support sustainable growth.
You will shape the strategic direction of the Client Partnerships team, ensuring an outstanding client experience and driving commercial success. This is a highly visible leadership role where you’ll influence decision-making, foster collaboration, and help strengthen our reputation across the financial services sector.
You’ll also play a key role in developing and coaching your team, creating an inclusive environment where people can thrive, grow, and deliver great outcomes for clients and colleagues alike. T
his is an exciting opportunity to make a significant impact in a growing business, helping shape client strategy, drive commercial performance, and lead a high-performing team. You’ll have the chance to influence at a senior level, work with a diverse range of stakeholders, and contribute to the continued success of both our clients and our organisation.
About You
We’re looking for a relationship-focused leader who enjoys building trusted partnerships and bringing people together to achieve shared goals.
You’ll bring experience of managing strategic client relationships within a financial services or regulated environment, along with strong commercial awareness and the ability to engage confidently with senior stakeholders. You’ll be skilled at balancing client needs with business priorities, using insight and collaboration to identify opportunities and deliver positive outcomes.
You’ll be an empowering people leader who supports the development of others, encourages diverse perspectives, and creates a culture of trust, accountability, and continuous improvement. Strong communication skills, sound judgement, and a genuine commitment to delivering excellent client experiences will help you succeed in this role
About Us
The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.
As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.
What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:
Financial
•
Corporate bonus scheme (on target 15%, up to a maximum 22.5%)
•
Pension scheme (up to 9% employer contribution)
•
Annual performance related pay reviews
•
Colleague mortgage scheme
•
Electric car salary sacrifice scheme
•
Life assurance (4x salary) and income protection
•
Access to our financial advisers
•
Access to a range of high street and online discounts
Work/Life Balance
•
A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
•
30 days’ annual leave + bank holidays
•
The option to buy and sell up to 5 days’ holiday
•
Hybrid working (typically 3 days’ home based)
•
Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood
Health and Wellbeing
•
Private medical insurance
•
Access to a health cash plan through a Medicash scheme
•
Access to an employee assistance programme
•
Free onsite gym at our Cobalt head office and access to discounted gym’s
•
Two paid volunteering days’ each year
•
Cycle to work scheme
Hiring process
Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at [email protected]
Company:
Newcastle Strategic Solutions Limited