LocationRochester, New York, United States of America; Buffalo, New York, United States of America; Syracuse, New York, United States of America
Work moderemote
SeniorityLead
Company size10,000+ people
PostedOct 8, 2026 · 4d ago
Verified live13h ago
We anticipate the application window for this opening will close on - 14 Oct 2026
About the company
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
The Cardiac Rhythm Management (CRM) organization supports technologies and services across the patient care continuum, including cardiac device implants and follow-up care. The District Service Manager leads the CRM Service Team, ensuring clinical service coverage, technical expertise, and alignment with implant and revenue goals across the Rochester, Buffalo, and Syracuse, New York territory.
This is a remote position supporting the Rochester/Buffalo/Syracuse, New York territory.
The District Service Manager is responsible for leading and developing a team of CRM Clinical Specialists while driving service strategy, operational efficiency, and execution across the district. This leader partners with sales, regional, district, and other key stakeholders to align clinical resources with customer needs and business priorities.
Primary Responsibilities
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Lead the CRM Service Team to deliver clinical service, technical expertise, and support for implant and revenue goals.
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Coach and develop direct reports through performance management, goal setting, development planning, and ongoing feedback.
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Recruit and hire CRM Clinical Specialists while building a diverse pipeline of talent for future opportunities.
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Execute CRM service strategies, programs, technology solutions, and key initiatives across the district.
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Drive service optimization, operational efficiency, and implementation of new service models.
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Partner with sales and key stakeholders to execute strategies supporting service-related business objectives.
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Align clinical resources with regional and district leadership based on business priorities and service demand.
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Manage inventory, expenses, and assets to support efficient service delivery and Customer Focused Quality.