Major Tasks, Responsibilities and Key Accountabilities
**•**Provides superior day-to-day customer service by assisting customers in determining product needs and providing logistics support for product needs ensuring compliance with all established company policies, procedures, and guidelines.
**•**Inputs sales orders into the computer system in an accurate and timely manner.
**•**Provide customer requested information in a timely manner.
**•**Continuously improve sales and product knowledge by active involvement in both inside and outside training.
**•**Develops code directives for certain products while maintaining target margin goals. Generates profitable growth through quota attainment.
**•**Performs estimating, take-off, and proposal duties as necessary.
**•**Prospects for new sales opportunities via outbound calling and emailing.
**•**Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price ensuring compliance with company guidelines and procedures.
**•**Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.