Drives service order closure from a technical perspective.
New product / service development
Follows PGP standard tasks and identifies gaps in existing use-cases. Highlights gaps in existing services.
New product / service roll out
Coordinates one or multiple customer rollout and beta tests. As an NPI deliverable; creates knowledge sharing material for future reference.
Executes analysis work within a single competence/domain, typically following predefined paths. Combines inputs from others to make one consistent solution definition.
Node solution integration
Combines inputs from others to make one consistent execution plan, such as test plans, integration requirements, etc. Owns sharing and executing the integration plan.
Mentors new-hires on first tasks.
Delivers and maintains intermediate and advanced training to colleagues and customer.
Entertains continuous knowledge exchange within the department and across different sectors.
Signals and drives process improvements both in own team and other teams. Focuses efforts on both process and result.
Sets priorities based on internal and customer’s business within scope of own expertise. Executes complex product evaluation understanding customer value.
Leads organization of demo projects and is responsible for resource and machine planning.
Produces high quality analysis from any data provided by customer to generate trusting relationship and access to more data. Interprets data analysis to demonstrate customer value of ASML products and services. Working with default toolset and analysis methods; capable of working with predefined scripts, with limited modifications.