This is a client-facing role focused on solution implementation and delivery. It combines technical work with collaboration, supporting customers in deploying and integrating media asset management solutions.
What You’ll Do
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Contribute to the implementation of VidiNet Media Asset Management solutions in customer environments
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Work with customers to understand requirements and support solution design
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Configure and support media workflows (e.g., ingest, processing, metadata, distribution)
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Assist with system integrations, including third-party media and broadcast systems
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Support REST API-based integrations with external systems
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Participate in system configuration, testing, and go-live activities
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Collaborate with internal teams (Product, Engineering, QA) to support delivery outcomes
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Deliver or support customer workshops, documentation, and knowledge transfer
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Contribute to improving delivery practices and implementation processes
Requirements
What You Bring
Experience & Background
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Experience in Professional Services, Solutions Engineering, System Integration, or similar roles
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Experience contributing to technical delivery projects in IT, software, or media environments
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Degree in Engineering, Computer Science, or related field, or equivalent experience
Technical Skills
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Hands-on experience designing or configuring BPMN workflows is a plus (e.g. Camunda or similar workflow engines)
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Familiarity with media or broadcast workflows is helpful
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Understanding of APIs, system integrations, or web services
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Basic to intermediate knowledge of SQL or data-driven systems
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Experience with at least one programming or scripting language (e.g., JavaScript, Python, Java, C#)
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Exposure to Linux or containerized environments (e.g., Docker) is beneficial
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Familiarity with cloud platforms (e.g., AWS) is helpful
Tools & Technologies (Optional)
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Observability or search platforms (e.g., OpenSearch)
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Version control and CI/CD tools (e.g., GitHub)
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Configuration or automation tools (e.g., Ansible, Chef)
What Helps You Succeed
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Clear communication and willingness to work with customers and teams
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Ability to explain technical concepts in a simple and structured way
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Collaborative and team-oriented approach
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Problem-solving mindset and attention to detail
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Ability to manage priorities in a dynamic environment