Accenture Construct – Community Service Representative, ANS
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Before you apply
LocationFort Myers, FL
Work modeon-site
Typefull-time
SeniorityMid
Experience5+ yrs
DepartmentHealth & Public Service, Water - Florida
Company size10,000+ people
PostedApr 22, 2026 · 6mo ago
Verified live3d ago
May no longer be actively hiring
Posted by the company on Apr 22, 2026
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in Communications, Public Administration, Business, Planning and Community Development, or a related field
At least five years of hands-on experience in customer or public assistance work
Experience resolving complex customer or public-assistance issues through a team-based approach
Experience presenting to elected officials, civic organizations, or neighborhood groups
Experience coordinating customer-service matters with public officials and members of the public
Experience designing or managing public-involvement programs, media relations activities, or promotional materials
Equal employment opportunity and affirmative action
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
401(k)
Health savings account
Flexible spending account
Paid time off
Parental leave
Adoption assistance
Employee assistance program
You’ve Never Been Satisfied with “Good Enough.”
About the role
You didn’t get into this to manage one piece of a project. You got into it to change how the world gets built.
At Accenture Construct, that’s the job. You’ll help deliver the data centers, power grids, rail networks, factories and public infrastructure that keep communities moving — smarter, safer and more sustainably.
You’ll work alongside people who think big and act bold: project managers, engineers, technologists and strategists who pair real-world delivery with AI. And you won’t be handed a slice of it. We take on whole programs, from early strategy through construction and handover, and we stand behind how they land.
Because “good enough” builds the past. You’re here to build what’s next.
Visit us here to learn more about Accenture Construct
Legal
As Accenture continues to grow, you may see a variety of new career opportunities, and depending on the role and location you may be directed to apply through Accenture LLP or one of our other legal entities - Accenture Construct LLC or Accenture Construct Inc., with benefits varying by country and role, so please check with your recruiter for details.
THE WORK:
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You’ll develop, coordinate, promote, and implement the client’s customer service goals and objectives.
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You’ll provide proactive customer assistance and advocacy regarding utility billing issues.
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You’ll serve as the client’s spokesperson with the media and community groups, including schools, civic organizations, and homeowners associations.
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You’ll participate in community outreach programs and represent the client before governmental entities, including at city and county commission meetings.
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You’ll serve as a resource for builders and developers regarding connections within the client’s service areas.
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You’ll produce and coordinate publications, brochures, newsletters, videos, web information, and other public-information materials.
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You’ll develop strategies to encourage public involvement and advise program and project managers on ways to enhance community relations.
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You’ll prepare and present written and verbal communications for public officials, community groups, customers, and other audiences.
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Onsite at client site: The work location for this role is onsite with our clients and partners to enable delivery and cultivate our client relationships.
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With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
HERE’S WHAT YOU’LL NEED:
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A bachelor’s degree in Communications, Public Administration, Business, Planning and Community Development, or a related field
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At least five years of hands-on experience in customer or public assistance work
BONUS POINTS IF YOU HAVE:
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Experience resolving complex customer or public-assistance issues through a team-based approach
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Experience presenting to elected officials, civic organizations, or neighborhood groups
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Experience coordinating customer-service matters with public officials and members of the public
•
Experience designing or managing public-involvement programs, media relations activities, or promotional materials
WHAT’S IN IT FOR YOU
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The biggest builds going. Hyperscale data centers, grid and generation, transit and rail, chip fabs, mines, water. If it’s complex and it matters, it’s on our list.
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You own the outcome. Not a workstream. Not a deliverable. Whether the program lands.
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AI that shows up on site. Program control that predicts instead of records. You’ll use it, and you’ll help shape it.
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Scale without the distance. More than 5,000 practitioners across the Americas, EMEA and APAC, on a team small enough that people know your name.
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Serious investment in you. Leadership development, technical upskilling and certification support.
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Work that outlasts you. People will use what you build for forty years without knowing your name. That’s the point.
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Recognition that means something in this industry. Accenture Construct is ranked #6 globally in ENR’s 2026 Top 50 Program Management Firms and #4 in Building Design + Construction’s Top 80 Construction Management Firms for 2026.
ABOUT ACCENTURE CONSTRUCT
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Accenture Construct is Accenture’s global capital projects business.
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The data centers behind AI. The grid behind the energy transition. The rail, water and airports everything else runs on.
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We plan them, engineer them, deliver them and hand them over — and unlike most of this market, we’re on the hook for whether they land on time. More than 5,000 practitioners across the Americas, EMEA and APAC. One team that owns the whole thing.
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Accenture Construct offers a comprehensive benefits package including medical, dental, and vision coverage; basic life and AD&D insurance; short- and long-term disability; a 401(k) with employer match; health savings and flexible spending accounts; paid time off and holidays; paid maternity and parental caregiver leave; adoption and surrogacy assistance; supplemental insurance plans; an employee assistance program; legal resources; and identity theft protection.
Benefits eligibility may vary by state, country, and role. Please connect with your recruiter for more information.
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