At a glanceSummarised by Seekless from the posting.
Must have10
Strong background in delivering high-end service within a premium environment
Comfortable in fast-paced settings
Genuine passion for hospitality
Consistently deliver to the highest standards with minimal supervision
Highly organised and customer-focused
Excellent communication and attention to detail
Calm and composed under pressure
Strong knowledge of menus, allergens and current offerings
Engage naturally with guests, building rapport
Communicate effectively with your team
About the role
We are now seeking a Barista to bring our vision to life, delivering exceptional service in a warm, welcoming and fast-paced environment. This is your chance to be part of something truly special, where every interaction is thoughtfully curated. Join us in creating memorable, world-class experiences that set the standard for luxury hospitality.
About the Role
Our Front of House teams set the scene for exceptional experiences and are an integral part of our Restaurants family. As a Barista at Harrods, you will create a vibrant and engaging environment, anticipating guests’ needs and ensuring every visit feels effortless and memorable. You bring energy, professionalism and attention to detail, always going above and beyond to deliver outstanding service.
Working closely with the Restaurant Manager, you will support the day-to-day running of the café, contributing to both operational excellence and exceptional guest experience. You will maintain high service standards, collaborate with the wider front of house team, and support commercial objectives while upholding the luxury standards synonymous with Harrods.
About You
You are a trusted and capable hospitality professional with a strong background in delivering high-end service within a premium environment. Comfortable in fast-paced settings, you bring a genuine passion for hospitality and consistently deliver to the highest standards with minimal supervision.
Highly organised and customer-focused, you build strong relationships with both guests and colleagues, demonstrating excellent communication and attention to detail at all times. Calm and composed under pressure, you think on your feet and handle a variety of situations with confidence and professionalism.
Responsibilities
You will also:
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Demonstrate strong knowledge of menus, allergens and current offerings, confidently responding to guest queries with accuracy and discretion
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Engage naturally with guests, building rapport to create a seamless and elevated service experience
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Communicate effectively with your team, supporting and motivating colleagues to ensure smooth operations and consistently high standards
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences
Our Promise To You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In joining the Harrods Team, you will receive:
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Hourly salary of up to £15.85 per hour (This is made up of generous base salary plus service charge*)
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Overtime paid at time & half
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Great career opportunities in multiple locations around the UK and going international.
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Subsidised food and drinks in our staff canteen
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Up to 30 days’ annual leave (including Bank holidays) + your birthday off
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Up to 33% in-store discount and access to our employee high-street discount portal
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
*The amount of tronc you receive will vary and is not guaranteed by either Harrods Ltd or the Troncmaster. However, the Troncmaster will always distribute 100% funds available each period according to the Rules, a copy of which will be provided to all members.