Essential Duties and Responsibilities:
· Identify, assess, and monitor operational risks related to facilities services, including workplace safety, property damage, contract compliance, and third-party vendor exposure.
· Conduct risk assessments for new accounts, service expansions, and high-risk locations.
· Maintain enterprise and operational risk registers and loss trend analyses.
· Assist in managing general liability, workers’ compensation, auto liability, and umbrella insurance programs.
· Coordinate claim documentation and follow up on outstanding information and action items throughout the claims process.
· Analyze data across all claims and develop trend reports to identify root causes, loss drivers, and high-risk patterns; recommend mitigation strategies.
· Partner with EHS and Operations teams to support loss prevention initiatives and corrective action plans at the site and regional levels.
· Analyze incident reports, OSHA data, and safety metrics to identify risk trends and support risk mitigation strategies.
· Monitor safety portals to ensure data accuracy and timely updates; provide summaries and trend reports to EHS and Operations teams for proactive risk management.
· Support compliance with applicable federal, state, and local regulations, including OSHA, DOT, and workers’ compensation requirements.
· Review client contracts for risk transfer provisions, insurance requirements, and indemnification clauses; coordinate identified issues with Risk Management and Legal.
· Oversee certificate of insurance (COI) tracking and renewals to ensure vendors and subcontractors meet contractual insurance requirements.
· Implement automated COI management tools and maintain accurate, current records for audits.
· Maintain and update compliance portals to ensure accurate documentation of insurance certificates, regulatory filings, and client-specific requirements.
· Monitor compliance dashboards and resolve discrepancies promptly, coordinating with responsible stakeholders as needed.
· Assist with audits, client risk reviews, and internal compliance assessments.
· Prepare dashboards and reports for leadership on claims performance, risk exposure, and safety metrics.
· Provide risk-related insights and recommendations to Operations, Human Resources, and leadership teams.
· Support enterprise risk management initiatives and continuous improvement efforts.