Imagine joining a fast-growing practice at the forefront of cloud technology, where high-impact client work comes with genuine work-life balance and real support for your growth. That’s what you’ll find in our Coupa practice at CrossCountry Consulting – a leading Coupa Services Partner and named Partner of the Year that guides clients through the full project lifecycle and beyond.
About the role
As a Functional Senior, you’ll own assigned workstreams across full-lifecycle Coupa implementations, bringing hands-on Coupa experience and functional expertise to deliver tailored solutions that drive operational excellence and lasting results. You’ll execute all phases of your workstream – from requirements and solution design through configuration, testing, and go-live – working alongside leaders and project teams to deliver high-quality outcomes and build the skills to keep advancing your career. Along the way, you’ll collaborate with a team that holds itself to a high standard and invites you to contribute beyond client delivery.
What You’ll Do
Own WorkstreamDelivery
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Own delivery of your assigned workstream across end-to-end Coupa implementations, executing all phases from requirements through deployment across modules including Procurement, Payables, Expenses, Sourcing, Contract Lifecycle Management, and Supplier Management
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Facilitate requirements-gathering workshops and perform fit-gap analysis for your workstream, translating business needs into scalable, best-practice solution designs
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Redesign business processes within your workstream by identifying inefficiencies and recommending solutions that improve spend visibility, compliance, and operational performance
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Perform hands-on configuration and manage integration touchpoints, testing cycles, and supplier enablement activities for your workstream, ensuring quality and consistency across your deliverables
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Serve as a trusted day-to-day contact for client stakeholders within your workstream, building strong working relationships and escalating risks and issues to the Functional Lead or project manager as appropriate
Drive Quality & Continuous Improvement
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Perform data analysis, import/export formatting, and test script development to support client deliverables and system integrity
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Identify reusable design patterns and proactively recommend configurations or process changes; contribute to internal templates and knowledge resources
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Maintain thorough documentation of design decisions, configurations, and project deliverables in line with CrossCountry standards
Embrace AI & Emerging Tools
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Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards
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Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes
What You’ll Bring
Experience
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3+ years of consulting and/or relevant industry experience, with hands-on functional experience implementing one or more Coupa modules (Procurement, Payables, Expenses, Sourcing, Contracts, or Supplier Management)
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Background in Procurement, Sourcing, Supply Chain Management, Finance and/or Accounting
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Demonstrated experience contributing to one or more full-lifecycle Coupa implementations end-to-end
Skills
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Proven ability to own a functional workstream across the full implementation lifecycle – from requirements workshops and fit-gap analysis through configuration, testing, and go-live
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Ability to drive transformation through delivery, contributing to lasting adoption and results
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Ability to analyze and improve business processes, translating operational complexity into clear, scalable solution designs supported by functional documentation including configuration workbooks, process flows, and technical specifications
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Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation
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Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards
Qualifications
Nice to have
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Bachelor’s degree in Information Systems, Information Technology, Supply Chain, Finance, Accounting, or a related discipline, or equivalent experience